NDIS Mental Health Occupational Therapist Caroline Springs

Mental Health Occupational Therapy

NDIS Provider Servicing Caroline Springs and Surrounds


Caroline Springs is a busy, settled suburb with plenty going on, from CS Square to the paths around Lake Caroline. When anxiety or depression is weighing on you, though, even a quick trip to the shops can feel like a mountain to climb.



PotentialMe's mental health occupational therapists visit participants across Caroline Springs to help with the practical side of living with psychosocial disability (mental illness). We focus on daily routines, household tasks, getting out into the community and working towards goals like returning to work or study.


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Occupational Therapy Services

Everyday Life, Made Manageable


Mental illness can affect daily functioning in ways other people don't always see. Budgeting, paying bills, planning meals, keeping up with housework, self-care, managing time, going to work or study, and catching up with friends can all become harder.


Our occupational therapists specialise in psychosocial disability, including anxiety, depression, schizophrenia, OCD and personality disorders. We get to know you as a person, not a diagnosis, and shape our support around your strengths, your goals and what a good day looks like for you.



Together, we focus on what will make the biggest difference.


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Functional Capacity Assessments

 We assess how you're managing everyday tasks and where things are getting stuck.


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Goal Focused Therapy and Rehabilitation

We build practical skills with you and work towards the goals that matter most to you.


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Care Team Collaboration

We put together care plans and can train your support team to use the same approach.


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Evaluation, Review and Reassessment

We begin with a full assessment and review your progress regularly as things change.

Our Key Areas of Focus

Mobile Mental Health OT in Caroline Springs


Our aim is to help participants feel more confident, more independent and more in control of their day. Our occupational therapists are mobile, so we visit you at home in Caroline Springs or meet you out in the community, at a time that suits you and your family.

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Improving Motivation and Achieving Goals

Work out what's holding you back and set small goals that build momentum over time.

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Mood Management and Improvement

Recognise patterns in your mood and build habits that help you through the harder days.

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Strengthening Identity and Self-Esteem

Build self-belief and a stronger sense of identity at a pace that feels comfortable.

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Sensory Regulation

Practise calming strategies for busy places, loud environments and stressful moments.

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Improving Social Skills and Relationships

Feel more at ease meeting people, joining groups and staying in touch with friends.

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Independent Living Skills

Handle more of your daily tasks on your own terms.

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Executive Functions

Plan, organise and manage time so days run more smoothly.

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Emotional Regulation

Learn to notice and respond to strong feelings in ways that support your wellbeing.

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Travel and Community Integration

Get confident catching the train and joining local activities.

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Personal Care

Set up simple routines for showering, dressing and grooming that are easier to keep up.

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Household Activities

Make cooking and cleaning feel more achievable.

Our OTs work with you to reach your goals, with a plan that reflects your needs and how you like to live.

Explore Our OT Services


Paediatric Occupational Therapy

Children learn best through play. Our paediatric OTs work with children and families on fine motor skills, sensory processing, emotional regulation, self-care and getting ready for school, with telehealth available across Melbourne.

NDIS Functional Capacity Assessment

Our mental health OTs write clear, thorough FCA reports that show how anxiety, depression or other psychosocial conditions affect your everyday life, ready for planning or reassessment.

Telehealth Mental Health OT

On days when anxiety makes leaving home hard, telehealth keeps your sessions going. We offer secure online OT across Greater Melbourne, regional Victoria and Australia-wide.

Practice Specialty

What Is Mental Health Occupational Therapy?


Occupational therapy helps people take part in the activities they want and need to do each day. In OT, these are called “occupations”, and they include everything from making breakfast to going to work, paying bills or meeting a friend for coffee.


In mental health occupational therapy, the focus is on how conditions like anxiety and depression affect those everyday activities. Anxiety might stop someone from leaving the house or using public transport. Depression might make it hard to keep up with meals, washing or appointments. An OT helps break these tasks into manageable steps and builds routines that last.


Our therapists start with one simple question: “What matters to you?” rather than “What's the matter with you?” Sessions are practical and hands-on, and often take place in the places where you live your life, such as your kitchen, your local shopping centre or the train station.


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By PotentialMe • December 10, 2025
NDIS support workers offer daily support, emotional steadiness, and care that helps you feel seen and supported. Learn more about them and what they do in this blog.
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Get In Touch

Areas We Service

Local NDIS Support


Our team supports people living with mental illness and psychosocial disability across Caroline Springs and the surrounding parts of Melbourne's west. We help participants grow their independence, manage the pressures of daily life and take a more active part in their community, at a pace that feels right for them.

PotentialMe service area map

What Participants Say

In Their Own Words


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    Review From

    Michael A.


    “Sarah really took the time to understand exactly where I was coming from. She made me feel safe and heard and I always felt more confident after my sessions with her. She is always friendly, professional and I could tell that she really cared.”

  • transparent image

    Review From

    Rachel G


    “From the first time I met Sarah, I knew that I was never gonna go anywhere else for my therapy. Sarah took a truly holistic approach to my treatment and included things like physical health, my relationship with my family, and my work responsibilities into account when giving me advice. I’m not sure where I would be without her.”

  • transparent image

    Review From

    Ashley S.


    “When I met Sarah, I was in a really bad place. Now, after weekly sessions over the last few months, I’m making steady progress with my mental and physical health, as well as my relationship with my loved ones. I have no hesitation in recommending PotentialMe OT services.”

  • transparent image

    Review From

    Timothy S.


    “When I first got my NDIS Plan, I had a lot of anxiety about managing my NDIS funding but ever since PotentialMe took over, I feel very comfortable and relaxed knowing that all my supports are paid accurately and on time and also feel great knowing how much funds I still have available at any time.”

  • transparent image

    Review From

    Janna M.


    “Gary is very professional and easy to deal with, he has taken the stress out of navigating around my NDIS Plan.”

  • transparent image

    Review From

    Melony D.


    “Gary is always available when I need him, he is very supportive, and I am confident that I am getting the right advice around my NDIS funding.”

  • transparent image

    Review From

    Kevin D.


    “One of the best things about PotentialMe OT is that they can fit around my schedule. Sarah would drive to my house for weekly sessions, and when that wasn’t possible, we would have our meetings on Zoom. This allowed me to prioritise my mental health without significantly impacting my busy life.”

  • transparent image

    Review From

    James R.


    “Ever since I joined PotentialMe, I am very impressed with how easy it is to get in touch, how quickly they respond and that they always have the information I need.”

  • transparent image

    Review From

    Rachel G


    “From the first time I met Sarah, I knew that I was never gonna go anywhere else for my therapy. Sarah took a truly holistic approach to my treatment and included things like physical health, my relationship with my family, and my work responsibilities into account when giving me advice. I’m not sure where I would be without her.”

  • transparent image

    Review From

    Ashley S.


    “When I met Sarah, I was in a really bad place. Now, after weekly sessions over the last few months, I’m making steady progress with my mental and physical health, as well as my relationship with my loved ones. I have no hesitation in recommending PotentialMe OT services.”

  • transparent image

    Review From

    Timothy S.


    “When I first got my NDIS Plan, I had a lot of anxiety about managing my NDIS funding but ever since PotentialMe took over, I feel very comfortable and relaxed knowing that all my supports are paid accurately and on time and also feel great knowing how much funds I still have available at any time.”

  • transparent image

    Review From

    Janna M.


    “Gary is very professional and easy to deal with, he has taken the stress out of navigating around my NDIS Plan.”

  • transparent image

    Review From

    Melony D.


    “Gary is always available when I need him, he is very supportive, and I am confident that I am getting the right advice around my NDIS funding.”

  • transparent image

    Review From

    Kevin D.


    “One of the best things about PotentialMe OT is that they can fit around my schedule. Sarah would drive to my house for weekly sessions, and when that wasn’t possible, we would have our meetings on Zoom. This allowed me to prioritise my mental health without significantly impacting my busy life.”

  • transparent image

    Review From

    James R.


    “Ever since I joined PotentialMe, I am very impressed with how easy it is to get in touch, how quickly they respond and that they always have the information I need.”

  • transparent image

    Review From

    Michael A.


    “Sarah really took the time to understand exactly where I was coming from. She made me feel safe and heard and I always felt more confident after my sessions with her. She is always friendly, professional and I could tell that she really cared.”

Our participants and their families share what working with PotentialMe has meant for them. If you'd like to know more about mental health OT under the NDIS, our team is only a phone call away.

Frequently Asked Questions

  • Can an occupational therapist help with anxiety?

    Yes. An OT looks at how anxiety affects your daily life, such as avoiding the shops, struggling with public transport or finding it hard to keep a routine. Together you practise strategies in real situations, starting small and building up as your confidence grows.

  • Will my OT come to my home in Caroline Springs?

    Yes. Our OTs are mobile, so sessions can happen at home, at a local shopping centre, at the library or wherever your goals take place. If you'd prefer not to meet in person some weeks, we also offer telehealth sessions.

  • Can mental health OT help me get back to work or study?

    It can. Your OT can help with the everyday skills that make work or study possible, such as building a morning routine, managing your energy, planning travel and organising your week. We can also work alongside employment or education supports you already have.

  • Is mental health OT funded by the NDIS?

    Mental health OT can be funded by the NDIS when therapy supports are part of your plan. It's commonly funded under Capacity Building, and in some situations Core, depending on your goals. We're happy to look at your plan with you and explain the options.

  • What's the difference between OT and counselling?

    Counselling mainly focuses on talking through thoughts and feelings. OT focuses on doing: building the practical skills and routines you need to manage daily life. Many participants find the two work well side by side.

  • How often will I have sessions?

    It depends on your NDIS plan, your goals and how you're feeling. Some participants see their OT weekly while they build new routines, then move to fortnightly or monthly sessions as things settle.

  • Do you work with my GP and other supports?

    Yes. With your permission, we keep in touch with your GP, psychologist, support coordinator, support workers and family. Working as one team helps everyone support you in the same direction.

  • Is PotentialMe a crisis service?

    No. Our occupational therapists provide planned, ongoing support rather than crisis care. If you or someone near you in Caroline Springs is in immediate danger, call 000. For 24-hour crisis support, you can call Lifeline on 13 11 14.

Anxiety and low mood don't have to set the agenda for your week. Call our team about mental health OT in Caroline Springs, or send an enquiry.