NDIS Support Workers

Disability Support Workers

Your Partner in NDIS Support

At PotentialMe, we are dedicated to providing exceptional NDIS support services tailored to meet your individual needs. Our commitment extends to recruiting, employing, training, and matching our disability support workers to ensure they possess the necessary skills and experience to provide reliable, high-quality, and safe support.

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Compassionate Support

NDIS Mental Health Support Workers

Our flexible, personalised support is designed to help you manage and improve your well-being, guided by your clinical team. We carefully select and train NDIS mental health support workers across Greater Melbourne to assist participants in their daily routines. We recognise that many individuals facing mental health challenges experience isolation and difficulties managing their daily tasks, underscoring the importance of having a trustworthy confidant during difficult times. A support worker plays a crucial role in providing emotional support and creating a safe, supportive environment where participants can freely express themselves.


Our support workers are not just general support workers, they are trained and are passionate about working with participants with psychosocial disabilities, intellectual disabilities, acquired brain injuries, and those with Autism Spectrum Disorder.

Key Areas of Focus

How Support Workers Help

We recognise the uniqueness of each individual and are committed to tailoring support services that meet your specific needs and personal goals.

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Administration 

Help with administrative tasks such as scheduling appointments, managing bills, and organising daily activities.

A plate with a fork and spoon on it.

Meal Preparation

A support worker can help plan, prepare, and cook nutritious meals tailored to your dietary needs and preferences, ensuring balanced and tasty meals. 

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Household Tasks

A support worker can assist with light housekeeping, laundry, and maintaining a clean living environment to create a comfortable and organised space where you can relax.

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Transport Support 

We provide safe and reliable transport to school, work, educational programs, recreational events, shopping, appointments, and more. 

Two people are sitting at a table talking to each other.

Companionship and Emotional Support

A support worker offers a friendly presence, engaging conversations, and companionship to help you feel connected and valued. We are here to listen, support, and uplift you.

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Mental Health Support

We understand the importance of mental health and offer personalised support to help you manage and improve your well-being. 

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Development of Daily Living and Life Skills

PotentialMe aims to empower individuals with disabilities to enhance their independence, confidence, and abilities, enabling a more fulfilling and self-sustaining life. Through skill development, we support various aspects of daily living.

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Social and Community Participation

Engage confidently in social and community activities with our support. PotentialMe encourages and facilitates your participation to enhance your social connections and sense of belonging. 

PotentialMe support workers assist participants in developing communication skills and strategies for daily life, engaging in social and community activities, transport support, and mastering tasks such as shopping, budgeting, cooking, and cleaning. 

Areas We Service

Local NDIS Support

Benefit from our dedicated local staff committed to delivering quality care and support within your community. Our goal is to empower individuals with mental disorders, psychiatric, and psychosocial disabilities to overcome functional limitations, gain more control over their lives, increase their independence, and enhance their ability to manage daily complexities, facilitating full and equal participation in the community.

Greater Melbourne map

We service a wide range of areas, including Banyule, Bayside, Boroondara, Brimbank, Cardinia, Casey, Darebin, Frankston, Glen Eira, Greater Dandenong, Hobsons Bay, Hume, Kingston, Knox, Manningham, Maribyrnong, Maroondah, Melbourne, Melton, Monash, Moonee Valley, Moreland, Mornington Peninsula, Nillumbik, Stonnington, Whitehorse, Whittlesea, Wyndham, Yarra, and Yarra Ranges. Additionally, our services extend to nearby regions of Melbourne and Geelong, including Ballarat, Bendigo, Melton, and Werribee.

What Our Participants Say

In Their Own Words

  • Review From

    Michael A.


    “Sarah really took the time to understand exactly where I was coming from. She made me feel safe and heard and I always felt more confident after my sessions with her. She is always friendly, professional and I could tell that she really cared.”

  • Review From

    Rachel G


    “From the first time I met Sarah, I knew that I was never gonna go anywhere else for my therapy. Sarah took a truly holistic approach to my treatment and included things like physical health, my relationship with my family, and my work responsibilities into account when giving me advice. I’m not sure where I would be without her.”

  • Review From

    Ashley S.


    “When I met Sarah, I was in a really bad place. Now, after weekly sessions over the last few months, I’m making steady progress with my mental and physical health, as well as my relationship with my loved ones. I have no hesitation in recommending PotentialMe OT services.”

  • Review From

    Timothy S.


    “When I first got my NDIS Plan, I had a lot of anxiety about managing my NDIS funding but ever since PotentialMe took over, I feel very comfortable and relaxed knowing that all my supports are paid accurately and on time and also feel great knowing how much funds I still have available at any time.”

  • Review From

    Janna M.


    “Gary is very professional and easy to deal with, he has taken the stress out of navigating around my NDIS Plan.”

  • Review From

    Melony D.


    “Gary is always available when I need him, he is very supportive, and I am confident that I am getting the right advice around my NDIS funding.”

  • Review From

    Kevin D.


    “One of the best things about PotentialMe OT is that they can fit around my schedule. Sarah would drive to my house for weekly sessions, and when that wasn’t possible, we would have our meetings on Zoom. This allowed me to prioritise my mental health without significantly impacting my busy life.”

  • Review From

    James R.


    “Ever since I joined PotentialMe, I am very impressed with how easy it is to get in touch, how quickly they respond and that they always have the information I need.”

  • Review From

    Rachel G


    “From the first time I met Sarah, I knew that I was never gonna go anywhere else for my therapy. Sarah took a truly holistic approach to my treatment and included things like physical health, my relationship with my family, and my work responsibilities into account when giving me advice. I’m not sure where I would be without her.”

  • Review From

    Ashley S.


    “When I met Sarah, I was in a really bad place. Now, after weekly sessions over the last few months, I’m making steady progress with my mental and physical health, as well as my relationship with my loved ones. I have no hesitation in recommending PotentialMe OT services.”

  • Review From

    Timothy S.


    “When I first got my NDIS Plan, I had a lot of anxiety about managing my NDIS funding but ever since PotentialMe took over, I feel very comfortable and relaxed knowing that all my supports are paid accurately and on time and also feel great knowing how much funds I still have available at any time.”

  • Review From

    Janna M.


    “Gary is very professional and easy to deal with, he has taken the stress out of navigating around my NDIS Plan.”

  • Review From

    Melony D.


    “Gary is always available when I need him, he is very supportive, and I am confident that I am getting the right advice around my NDIS funding.”

  • Review From

    Kevin D.


    “One of the best things about PotentialMe OT is that they can fit around my schedule. Sarah would drive to my house for weekly sessions, and when that wasn’t possible, we would have our meetings on Zoom. This allowed me to prioritise my mental health without significantly impacting my busy life.”

  • Review From

    James R.


    “Ever since I joined PotentialMe, I am very impressed with how easy it is to get in touch, how quickly they respond and that they always have the information I need.”

  • Review From

    Michael A.


    “Sarah really took the time to understand exactly where I was coming from. She made me feel safe and heard and I always felt more confident after my sessions with her. She is always friendly, professional and I could tell that she really cared.”

For more information on how our services can benefit you or your loved ones under the NDIS, contact us at PotentialMe. We are here to support you every step of the way.

Contact PotentialMe today to discover how we can support you or your loved one through the NDIS. Let's work together to enhance your quality of life, promote independence, and achieve your goals with confidence.