NDIS Mental Health Occupational Therapist Hillside

Mental Health Occupational Therapy

NDIS Provider Servicing Hillside and Surrounds


Hillside sits right between the City of Melton and Brimbank, close to Watergardens and just off the Melton Highway. For people living with psychosocial disability (mental illness), daily life here can be just as demanding as anywhere else, especially when routines, rituals or worries start taking up most of the day.



PotentialMe's mental health occupational therapists visit participants across Hillside to help with practical, everyday challenges. We support people living with OCD, anxiety, depression, schizophrenia and personality disorders to build healthier routines and take back time for the things they enjoy.

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Occupational Therapy Services

Routines That Work


Psychosocial challenges can affect how you manage everyday life. Budgeting, bill paying, meal planning and preparation, household jobs, self-care, time management, education or work, and social connection can all become harder to keep on track.



Our occupational therapists specialise in mental illness (psychosocial disability), including OCD, anxiety, depression, schizophrenia and personality disorders. We take the time to understand how your condition affects your day, then shape our support around your goals, your strengths and your routine.


We work with you, not around you, at a pace that feels right.


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Functional Capacity Assessments

We assess how you manage daily activities and identify where support will help.


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Goal Focused Therapy and Rehabilitation

We focus on capacity building and work with you towards the goals you choose.



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Care Team Collaboration

We create care plans and can train your support team to follow the same approach.


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Evaluation, Review and Reassessment

We complete a full initial assessment and reassess as your situation changes.

Our Key Areas of Focus

Mobile Mental Health OT in Hillside


We aim to help participants feel more independent, more confident and more connected to their community. Our mobile occupational therapists visit you at home in Hillside or meet you nearby, at a time that works for you and your family.

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Improving Motivation and Achieving Goals

Explore what's getting in the way of your motivation and set goals you can actually reach.

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Mood Management and Improvement

Understand what drives changes in your mood and build habits that help you feel better.

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Strengthening Identity and Self-Esteem

Grow your self-worth and sense of identity, with support that respects who you are.

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Sensory Regulation

Learn ways to manage overwhelm, from busy shopping centres to stressful situations at home.

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Improving Social Skills and Relationships

Build skills for social situations and keep the connections that matter to you.

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Independent Living Skills

Manage more everyday tasks at home with confidence.

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Executive Functions

Plan, organise and prioritise so tasks feel lighter.

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Emotional Regulation

Find steadier ways to respond to anxiety, frustration and other strong emotions.

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Travel and Community Integration

Get confident catching the bus and getting out locally.

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Personal Care

Set up personal care routines that take less time and feel easier to manage.

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Household Activities

Cleaning, laundry and meal systems that don't take over.

Your OT works side by side with you, building a plan around your needs, goals and the realities of your week.

Explore Our OT Services


Paediatric Occupational Therapy

From holding a pencil to managing big feelings, our paediatric OTs help children build the skills for everyday life, including sensory processing, self-care and school readiness. Telehealth is available Melbourne-wide.

NDIS Functional Capacity Assessment

Our mental health OTs complete thorough FCA reports for participants with psychosocial disability, describing how your condition affects daily tasks so the NDIS has the full picture.

Telehealth Mental Health OT

Prefer to stay home? Our secure telehealth sessions give you the same practical OT support online, across Greater Melbourne, regional Victoria and Australia-wide.

Practice Specialty

What Is Mental Health Occupational Therapy?


Occupational therapy is about helping people do the things they need and want to do in daily life. These everyday activities, from getting ready in the morning to shopping, working and socialising, are called “occupations”.


Mental health occupational therapy focuses on how mental illness affects those activities. For someone living with OCD, rituals like checking, cleaning or repeating can take hours out of the day and leave little time for anything else. An OT helps build routines that gradually make more room for work, study, rest and the people you care about. For anxiety, depression and schizophrenia, the focus might be on structure, energy and confidence.


Our OTs ask “What matters to you?” rather than “What's the matter with you?” They work alongside psychologists and psychiatrists rather than replacing them, focusing on the practical, everyday side of recovery.


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By PotentialMe • December 10, 2025
NDIS support workers offer daily support, emotional steadiness, and care that helps you feel seen and supported. Learn more about them and what they do in this blog.
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Get In Touch

Areas We Service

Local NDIS Support


Our team supports people living with mental illness and psychosocial disability across Hillside and the nearby suburbs of Melbourne's north-west. We help participants build independence, manage the demands of daily life and feel more involved in their community, with practical support that fits around home, family and other commitments.

PotentialMe service area map

What Participants Say

In Their Own Words


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    Review From

    Michael A.


    “Sarah really took the time to understand exactly where I was coming from. She made me feel safe and heard and I always felt more confident after my sessions with her. She is always friendly, professional and I could tell that she really cared.”

  • transparent image

    Review From

    Rachel G


    “From the first time I met Sarah, I knew that I was never gonna go anywhere else for my therapy. Sarah took a truly holistic approach to my treatment and included things like physical health, my relationship with my family, and my work responsibilities into account when giving me advice. I’m not sure where I would be without her.”

  • transparent image

    Review From

    Ashley S.


    “When I met Sarah, I was in a really bad place. Now, after weekly sessions over the last few months, I’m making steady progress with my mental and physical health, as well as my relationship with my loved ones. I have no hesitation in recommending PotentialMe OT services.”

  • transparent image

    Review From

    Timothy S.


    “When I first got my NDIS Plan, I had a lot of anxiety about managing my NDIS funding but ever since PotentialMe took over, I feel very comfortable and relaxed knowing that all my supports are paid accurately and on time and also feel great knowing how much funds I still have available at any time.”

  • transparent image

    Review From

    Janna M.


    “Gary is very professional and easy to deal with, he has taken the stress out of navigating around my NDIS Plan.”

  • transparent image

    Review From

    Melony D.


    “Gary is always available when I need him, he is very supportive, and I am confident that I am getting the right advice around my NDIS funding.”

  • transparent image

    Review From

    Kevin D.


    “One of the best things about PotentialMe OT is that they can fit around my schedule. Sarah would drive to my house for weekly sessions, and when that wasn’t possible, we would have our meetings on Zoom. This allowed me to prioritise my mental health without significantly impacting my busy life.”

  • transparent image

    Review From

    James R.


    “Ever since I joined PotentialMe, I am very impressed with how easy it is to get in touch, how quickly they respond and that they always have the information I need.”

  • transparent image

    Review From

    Rachel G


    “From the first time I met Sarah, I knew that I was never gonna go anywhere else for my therapy. Sarah took a truly holistic approach to my treatment and included things like physical health, my relationship with my family, and my work responsibilities into account when giving me advice. I’m not sure where I would be without her.”

  • transparent image

    Review From

    Ashley S.


    “When I met Sarah, I was in a really bad place. Now, after weekly sessions over the last few months, I’m making steady progress with my mental and physical health, as well as my relationship with my loved ones. I have no hesitation in recommending PotentialMe OT services.”

  • transparent image

    Review From

    Timothy S.


    “When I first got my NDIS Plan, I had a lot of anxiety about managing my NDIS funding but ever since PotentialMe took over, I feel very comfortable and relaxed knowing that all my supports are paid accurately and on time and also feel great knowing how much funds I still have available at any time.”

  • transparent image

    Review From

    Janna M.


    “Gary is very professional and easy to deal with, he has taken the stress out of navigating around my NDIS Plan.”

  • transparent image

    Review From

    Melony D.


    “Gary is always available when I need him, he is very supportive, and I am confident that I am getting the right advice around my NDIS funding.”

  • transparent image

    Review From

    Kevin D.


    “One of the best things about PotentialMe OT is that they can fit around my schedule. Sarah would drive to my house for weekly sessions, and when that wasn’t possible, we would have our meetings on Zoom. This allowed me to prioritise my mental health without significantly impacting my busy life.”

  • transparent image

    Review From

    James R.


    “Ever since I joined PotentialMe, I am very impressed with how easy it is to get in touch, how quickly they respond and that they always have the information I need.”

  • transparent image

    Review From

    Michael A.


    “Sarah really took the time to understand exactly where I was coming from. She made me feel safe and heard and I always felt more confident after my sessions with her. She is always friendly, professional and I could tell that she really cared.”

Hear directly from participants and families about their experience with our team. If you have questions about mental health OT under the NDIS, we'd be glad to hear from you.

Frequently Asked Questions

  • Can occupational therapy help with OCD?

    Yes. An OT looks at how OCD affects your day, such as rituals that make you late, tasks you avoid or routines that take hours. Together you work on practical strategies and gradually build a routine that leaves more time for the things you value. We can work alongside your psychologist's treatment.

  • Do you see participants at home in Hillside?

    Yes. Our OTs are mobile and visit you at home or in the community. Many participants also use telehealth for some sessions, which can be handy on days when leaving the house feels like too much.

  • What does a mental health OT do that a psychologist doesn't?

    A psychologist mainly helps you understand and change thoughts, feelings and behaviour. An OT helps you put that into practice in daily life, such as building routines, managing household tasks, budgeting and getting out into the community.

  • Does the NDIS cover mental health occupational therapy?

    It can, if therapy supports are part of your NDIS plan. Mental health OT is often funded under Capacity Building, and sometimes Core, depending on your goals. Our team can help you understand what's in your plan before your first session.

  • How long does each session take?

    Session length depends on your goals and what you're working on. Some sessions are shorter check-ins, while others involve practising a task like grocery shopping or catching public transport. We'll agree on a plan that suits you and your budget.

  • Can you help me with a Functional Capacity Assessment?

    Yes. Our OTs complete FCAs for participants living with psychosocial disability. The report describes how your mental health affects everyday life and can support your plan reassessment or a request for changes.

  • Can I choose when my sessions happen?

    Yes. We work around your routine, your energy levels and your other commitments wherever we can. If something changes, just let us know and we'll find another time.

  • Who can refer me to PotentialMe?

    Anyone can make the first contact, including you, a family member, a support coordinator, an LAC or a health professional. We support participants around Hillside and the north-west, and we'll talk through your goals before you start.

When rituals and worries take up most of your day, there's little room for anything else. Call our team about mental health OT in Hillside, or make an enquiry.