NDIS Mental Health Occupational Therapist St Albans

Mental Health Occupational Therapy

NDIS Provider Servicing St Albans and Surrounds


St Albans is one of Melbourne's most diverse suburbs, with families from many cultures and backgrounds living side by side. For people living with psychosocial disability (mental illness), family and community are often a big part of recovery, and support works best when it respects that.


PotentialMe's mental health occupational therapists visit participants across St Albans at home and in the community. We support people living with schizophrenia, depression, anxiety, OCD and personality disorders to build daily routines and independence, and we're happy to involve family in the process.

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Occupational Therapy Services

Support That Fits


Psychosocial disability can affect many parts of daily life. Budgeting, paying bills, planning and cooking meals, managing the household, self-care, time management, work or study, and spending time with family and friends can all become harder.


Our occupational therapists specialise in mental illness (psychosocial disability), including schizophrenia, depression, anxiety, OCD and personality disorders. We respect your background, your culture and your family's role, and shape our support around your goals and the way your household works.


We work at your pace and focus on what matters most to you.

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Functional Capacity Assessments

We assess your everyday functioning to understand your strengths and support needs.


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Goal Focused Therapy and Rehabilitation

We work with you on meaningful goals and build your capacity along the way.


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Care Team Collaboration

We create care plans and can train family and support workers to help you.


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Evaluation, Review and Reassessment

We complete an initial assessment and reassess as your situation changes.

Our Key Areas of Focus

Mobile Mental Health OT in St Albans


We want participants to feel more confident, more capable and more connected to the people around them. Our mobile mental health occupational therapists visit you at home in St Albans or meet you in the community, at times that work for you and your family.

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Improving Motivation and Achieving Goals

Find what motivates you and set goals that reflect your values and priorities.

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Mood Management and Improvement

Understand what affects your mood and build routines that help you feel better.

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Strengthening Identity and Self-Esteem

Build pride in who you are and confidence in what you can do.

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Sensory Regulation

Learn ways to stay calm when stress, noise or busy places feel overwhelming.

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Improving Social Skills and Relationships

Grow your confidence with family, friends and the wider community.

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Independent Living Skills

Take on more of your daily tasks with confidence.

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Executive Functions

Simple, practical tools for planning and managing time.

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Emotional Regulation

Build ways to manage strong emotions at home, at work and in public.

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Travel and Community Integration

Get confident using the train, buses and local services.

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Personal Care

Develop personal care routines that fit your day and feel manageable.

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Household Activities

Clear routines for household jobs that suit everyone.

Your OT works with you, and your family if you'd like, on a plan that reflects your goals and way of life.

Explore Our OT Services


Paediatric Occupational Therapy

Our paediatric occupational therapists work closely with children and their families on fine motor skills, sensory processing, emotional regulation, self-care and school readiness. Families can join sessions by telehealth from anywhere in Melbourne.

NDIS Functional Capacity Assessment

Our mental health OTs complete thorough FCA reports for participants with psychosocial disability. With your permission, family can share what daily life looks like at home.

Telehealth Mental Health OT

Telehealth makes it easier for family members to join in, wherever they are. We offer secure online OT across Greater Melbourne, regional Victoria and Australia-wide.

Practice Specialty

What Is Mental Health Occupational Therapy?


Occupational therapy is about helping people do the everyday things that matter to them. These activities are called “occupations”, and include looking after yourself, cooking, managing money, working, studying, and taking part in family and community life.


Mental health occupational therapy focuses on how mental illness affects those activities. For someone living with schizophrenia, it might be hard to keep a regular routine or feel confident in social situations. For someone living with depression, keeping up with household responsibilities might feel impossible some days. An OT helps you build practical skills and routines, with family involved as much or as little as you'd like.



Our OTs ask “What matters to you?” rather than “What's the matter with you?” That means your goals, values and culture guide the support, and sessions take place in the settings that matter in your life.

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By PotentialMe • December 10, 2025
NDIS support workers offer daily support, emotional steadiness, and care that helps you feel seen and supported. Learn more about them and what they do in this blog.
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Get In Touch

Areas We Service

Local NDIS Support


Our occupational therapists support people living with mental illness, psychiatric conditions and psychosocial disability across St Albans and nearby suburbs in Brimbank. We help participants build independence, manage daily life and stay connected with family and community, with practical support that respects each person's background and household.

PotentialMe service area map

What Participants Say

In Their Own Words


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    Review From

    Michael A.


    “Sarah really took the time to understand exactly where I was coming from. She made me feel safe and heard and I always felt more confident after my sessions with her. She is always friendly, professional and I could tell that she really cared.”

  • transparent image

    Review From

    Rachel G


    “From the first time I met Sarah, I knew that I was never gonna go anywhere else for my therapy. Sarah took a truly holistic approach to my treatment and included things like physical health, my relationship with my family, and my work responsibilities into account when giving me advice. I’m not sure where I would be without her.”

  • transparent image

    Review From

    Ashley S.


    “When I met Sarah, I was in a really bad place. Now, after weekly sessions over the last few months, I’m making steady progress with my mental and physical health, as well as my relationship with my loved ones. I have no hesitation in recommending PotentialMe OT services.”

  • transparent image

    Review From

    Timothy S.


    “When I first got my NDIS Plan, I had a lot of anxiety about managing my NDIS funding but ever since PotentialMe took over, I feel very comfortable and relaxed knowing that all my supports are paid accurately and on time and also feel great knowing how much funds I still have available at any time.”

  • transparent image

    Review From

    Janna M.


    “Gary is very professional and easy to deal with, he has taken the stress out of navigating around my NDIS Plan.”

  • transparent image

    Review From

    Melony D.


    “Gary is always available when I need him, he is very supportive, and I am confident that I am getting the right advice around my NDIS funding.”

  • transparent image

    Review From

    Kevin D.


    “One of the best things about PotentialMe OT is that they can fit around my schedule. Sarah would drive to my house for weekly sessions, and when that wasn’t possible, we would have our meetings on Zoom. This allowed me to prioritise my mental health without significantly impacting my busy life.”

  • transparent image

    Review From

    James R.


    “Ever since I joined PotentialMe, I am very impressed with how easy it is to get in touch, how quickly they respond and that they always have the information I need.”

  • transparent image

    Review From

    Rachel G


    “From the first time I met Sarah, I knew that I was never gonna go anywhere else for my therapy. Sarah took a truly holistic approach to my treatment and included things like physical health, my relationship with my family, and my work responsibilities into account when giving me advice. I’m not sure where I would be without her.”

  • transparent image

    Review From

    Ashley S.


    “When I met Sarah, I was in a really bad place. Now, after weekly sessions over the last few months, I’m making steady progress with my mental and physical health, as well as my relationship with my loved ones. I have no hesitation in recommending PotentialMe OT services.”

  • transparent image

    Review From

    Timothy S.


    “When I first got my NDIS Plan, I had a lot of anxiety about managing my NDIS funding but ever since PotentialMe took over, I feel very comfortable and relaxed knowing that all my supports are paid accurately and on time and also feel great knowing how much funds I still have available at any time.”

  • transparent image

    Review From

    Janna M.


    “Gary is very professional and easy to deal with, he has taken the stress out of navigating around my NDIS Plan.”

  • transparent image

    Review From

    Melony D.


    “Gary is always available when I need him, he is very supportive, and I am confident that I am getting the right advice around my NDIS funding.”

  • transparent image

    Review From

    Kevin D.


    “One of the best things about PotentialMe OT is that they can fit around my schedule. Sarah would drive to my house for weekly sessions, and when that wasn’t possible, we would have our meetings on Zoom. This allowed me to prioritise my mental health without significantly impacting my busy life.”

  • transparent image

    Review From

    James R.


    “Ever since I joined PotentialMe, I am very impressed with how easy it is to get in touch, how quickly they respond and that they always have the information I need.”

  • transparent image

    Review From

    Michael A.


    “Sarah really took the time to understand exactly where I was coming from. She made me feel safe and heard and I always felt more confident after my sessions with her. She is always friendly, professional and I could tell that she really cared.”

Hear from participants and families who know our team best. If you'd like to talk about mental health OT for yourself or a family member, please reach out.

Frequently Asked Questions

  • Do you offer mental health OT in St Albans?

    Yes. Our OTs are mobile, so we visit participants at home or meet them in the community. Telehealth sessions are also available, which can suit people who find it hard to leave home or have a busy household.

  • Can my family be involved in OT sessions?

    Yes. With your permission, family members can join sessions, learn strategies and get guidance on how to support you without taking over. Many participants find it helps when everyone at home understands their goals.

  • What can an OT help with if I live with schizophrenia?

    An OT focuses on daily function. That can include keeping a regular routine, cooking and shopping, budgeting, building social confidence, using public transport and getting back into activities you enjoy. We work towards goals you set.

  • How is OT different from seeing a counsellor or psychologist?

    Counsellors and psychologists mainly focus on thoughts and feelings through talk therapy. OT focuses on everyday life, helping you build practical skills and routines. We're happy to work alongside your other supports.

  • Is mental health OT covered by the NDIS?

    It can be, if therapy supports are part of your NDIS plan. Mental health OT is often funded under Capacity Building, and sometimes Core, depending on your goals. We can go through your plan with you.

  • Do you complete Functional Capacity Assessments?

    Yes. Our OTs complete FCAs for participants with psychosocial disability. The report describes how your mental health affects daily life and can help when your plan is reassessed.

  • How often will my OT visit?

    That depends on your NDIS plan and your goals. Some participants start with weekly visits, then move to fortnightly or monthly sessions as their routines become more settled.

  • How do I get started with PotentialMe?

    Give us a call, send an online enquiry or ask your support coordinator, LAC or health professional to refer you. We'll talk about your goals and arrange for an OT to visit you in St Albans.

Recovery is easier when the people around you are part of it. If you or a family member in St Albans could use support with daily life, call our team today.