NDIS Mental Health Occupational Therapist Sunshine & Sunshine West

Mental Health Occupational Therapy

NDIS Provider Servicing Sunshine and Surrounds


Sunshine is one of the west's busiest hubs, with Sunshine Plaza, a major train and bus interchange, and one of Melbourne's most multicultural communities. For people living with psychosocial disability (mental illness), all that activity can be energising one day and overwhelming the next.



PotentialMe's mental health occupational therapists visit participants across Sunshine and Sunshine West at home and in the community. We support people living with schizophrenia, depression, anxiety, OCD and personality disorders to build steady routines, manage busy environments and take part in the community on their own terms.

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Occupational Therapy Services

Steady in a Busy World


Psychosocial disability can affect the everyday tasks that keep life moving. Budgeting, paying bills, planning and cooking meals, keeping the house running, self-care, managing time, work or study, and staying connected with people can all become harder.



At PotentialMe, our occupational therapists specialise in mental illness (psychosocial disability), including schizophrenia, depression, anxiety, OCD and personality disorders. We respect your background and culture, and shape our support around your goals, your strengths and your daily life.


We focus on the practical skills that make each day easier.

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Functional Capacity Assessments

We assess how you manage daily life and identify where support will help most.


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Goal Focused Therapy and Rehabilitation

We work on goals you choose and build your skills along the way.


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Care Team Collaboration

We create care plans and can train your support team and family to help.


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Evaluation, Review and Reassessment

We start with a full assessment and reassess as your needs change.

Our Key Areas of Focus

Mobile Mental Health OT in Sunshine


We want participants to feel more capable, more confident and more connected to the community around them. Our mobile mental health occupational therapists visit you at home in Sunshine, Sunshine West or nearby, or meet you out and about, at a time that suits you.

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Improving Motivation and Achieving Goals

Understand what's draining your drive and set goals that feel achievable.

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Mood Management and Improvement

Track what affects your mood and build habits that support better days.

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Strengthening Identity and Self-Esteem

Strengthen your sense of identity and self-worth in a respectful space.

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Sensory Regulation

Learn strategies for crowded stations, busy shops and noisy places.

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Improving Social Skills and Relationships

Build confidence with family, friends and your wider community.

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Independent Living Skills

Manage more daily tasks on your own terms.

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Executive Functions

Simple tools for planning and keeping appointments.

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Emotional Regulation

Practical ways to manage strong emotions when they come up.

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Travel and Community Integration

Get confident at Sunshine station and the bus interchange.

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Personal Care

Create personal care routines that fit your day.

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Household Activities

Easy routines for cooking, cleaning and laundry.

Your OT works with you to reach your goals, with a plan that reflects your needs, culture and way of life.

Explore Our OT Services


Paediatric Occupational Therapy

Our paediatric occupational therapists support children and families with fine motor skills, sensory processing, emotional regulation, self-care and school readiness. Telehealth sessions are available to families right across Melbourne.

NDIS Functional Capacity Assessment

Our mental health OTs complete clear, detailed FCA reports showing how psychosocial disability affects your everyday life, giving the NDIS practical evidence for planning and reassessment.

Telehealth Mental Health OT

Not every day suits a trip through a busy hub. Our secure telehealth OT sessions run online across Greater Melbourne, regional Victoria and Australia-wide.

Practice Specialty

What Is Mental Health Occupational Therapy?


Occupational therapy focuses on the everyday activities, or “occupations”, that give life structure and meaning. That includes self-care, cooking, managing money, working, studying, and taking part in family and community life.


Mental health occupational therapy looks at how mental illness affects those activities. For someone living with schizophrenia, it might be hard to keep a regular routine, concentrate on tasks or feel comfortable in busy places like a shopping centre or train station. An OT helps build practical strategies and practises them with you in real settings, so they become part of everyday life.



Our OTs ask “What matters to you?” rather than “What's the matter with you?” Your goals, values and culture guide the support. OT is not psychology or counselling, and it works well alongside both.

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By PotentialMe • December 10, 2025
NDIS support workers offer daily support, emotional steadiness, and care that helps you feel seen and supported. Learn more about them and what they do in this blog.
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Get In Touch

Areas We Service

Local NDIS Support


Our occupational therapists support people living with mental illness, psychiatric conditions and psychosocial disability across Sunshine and the surrounding suburbs of Brimbank. We help participants build independence, manage daily life and take part in their community, with practical support that respects each person's background, family and culture.

PotentialMe service area map

What Participants Say

In Their Own Words


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    Review From

    Michael A.


    “Sarah really took the time to understand exactly where I was coming from. She made me feel safe and heard and I always felt more confident after my sessions with her. She is always friendly, professional and I could tell that she really cared.”

  • transparent image

    Review From

    Rachel G


    “From the first time I met Sarah, I knew that I was never gonna go anywhere else for my therapy. Sarah took a truly holistic approach to my treatment and included things like physical health, my relationship with my family, and my work responsibilities into account when giving me advice. I’m not sure where I would be without her.”

  • transparent image

    Review From

    Ashley S.


    “When I met Sarah, I was in a really bad place. Now, after weekly sessions over the last few months, I’m making steady progress with my mental and physical health, as well as my relationship with my loved ones. I have no hesitation in recommending PotentialMe OT services.”

  • transparent image

    Review From

    Timothy S.


    “When I first got my NDIS Plan, I had a lot of anxiety about managing my NDIS funding but ever since PotentialMe took over, I feel very comfortable and relaxed knowing that all my supports are paid accurately and on time and also feel great knowing how much funds I still have available at any time.”

  • transparent image

    Review From

    Janna M.


    “Gary is very professional and easy to deal with, he has taken the stress out of navigating around my NDIS Plan.”

  • transparent image

    Review From

    Melony D.


    “Gary is always available when I need him, he is very supportive, and I am confident that I am getting the right advice around my NDIS funding.”

  • transparent image

    Review From

    Kevin D.


    “One of the best things about PotentialMe OT is that they can fit around my schedule. Sarah would drive to my house for weekly sessions, and when that wasn’t possible, we would have our meetings on Zoom. This allowed me to prioritise my mental health without significantly impacting my busy life.”

  • transparent image

    Review From

    James R.


    “Ever since I joined PotentialMe, I am very impressed with how easy it is to get in touch, how quickly they respond and that they always have the information I need.”

  • transparent image

    Review From

    Rachel G


    “From the first time I met Sarah, I knew that I was never gonna go anywhere else for my therapy. Sarah took a truly holistic approach to my treatment and included things like physical health, my relationship with my family, and my work responsibilities into account when giving me advice. I’m not sure where I would be without her.”

  • transparent image

    Review From

    Ashley S.


    “When I met Sarah, I was in a really bad place. Now, after weekly sessions over the last few months, I’m making steady progress with my mental and physical health, as well as my relationship with my loved ones. I have no hesitation in recommending PotentialMe OT services.”

  • transparent image

    Review From

    Timothy S.


    “When I first got my NDIS Plan, I had a lot of anxiety about managing my NDIS funding but ever since PotentialMe took over, I feel very comfortable and relaxed knowing that all my supports are paid accurately and on time and also feel great knowing how much funds I still have available at any time.”

  • transparent image

    Review From

    Janna M.


    “Gary is very professional and easy to deal with, he has taken the stress out of navigating around my NDIS Plan.”

  • transparent image

    Review From

    Melony D.


    “Gary is always available when I need him, he is very supportive, and I am confident that I am getting the right advice around my NDIS funding.”

  • transparent image

    Review From

    Kevin D.


    “One of the best things about PotentialMe OT is that they can fit around my schedule. Sarah would drive to my house for weekly sessions, and when that wasn’t possible, we would have our meetings on Zoom. This allowed me to prioritise my mental health without significantly impacting my busy life.”

  • transparent image

    Review From

    James R.


    “Ever since I joined PotentialMe, I am very impressed with how easy it is to get in touch, how quickly they respond and that they always have the information I need.”

  • transparent image

    Review From

    Michael A.


    “Sarah really took the time to understand exactly where I was coming from. She made me feel safe and heard and I always felt more confident after my sessions with her. She is always friendly, professional and I could tell that she really cared.”

Hear from participants and families about their experience with our team. If you have questions about mental health OT under the NDIS, we're always happy to talk.

Frequently Asked Questions

  • Do you provide mental health OT in Sunshine?

    Yes. Our OTs are mobile, so we visit you at home or meet you in the community. Telehealth sessions are also available, and some participants use a mix of both.

  • How can an OT help someone living with schizophrenia?

    An OT works on the practical side of daily life. That can include keeping a consistent routine, cooking and shopping, budgeting, keeping track of appointments, using public transport and building confidence in social settings. You set the goals, and we work towards them together.

  • Can occupational therapy help with OCD?

    Yes. Your OT looks at where OCD gets in the way of daily life, such as getting out the door, finishing household tasks or getting to work on time. You’ll work on practical routines that ease the pressure and free up time, alongside any treatment from your psychologist.

  • What's the difference between OT and psychology?

    Psychology mainly works with thoughts, feelings and behaviour through talk therapy. OT focuses on daily function, using practical, hands-on strategies. We're happy to work alongside your psychologist.

  • Is mental health OT funded by the NDIS?

    It can be, if therapy supports are part of your plan. Mental health OT is often funded under Capacity Building, and sometimes Core, depending on your goals. We can look at your plan with you.

  • Can my family take part in sessions?

    Yes. With your permission, family members can join sessions, learn strategies and get guidance on supporting you without taking over. We respect the role family plays in your life.

  • Do you complete Functional Capacity Assessments?

    Yes. Our OTs complete FCAs for participants with psychosocial disability. The report describes how your mental health affects daily life and can support a plan reassessment or a request for changes.

  • How do I get started?

    Give us a call, send an online enquiry or ask your support coordinator, LAC or health professional to refer you. We'll talk about your goals and arrange for an OT to visit you in Sunshine.

A busy suburb doesn't have to mean a chaotic week. Call our team about mental health OT in Sunshine, or make an enquiry and we'll be in touch.