NDIS Mental Health Occupational Therapist Sydenham

Mental Health Occupational Therapy

NDIS Provider Servicing Sydenham and Surrounds


Sydenham sits on the Sunbury line, with Watergardens, the library and local parks all within easy reach. For people living with psychosocial disability (mental illness), knowing those places are there is one thing. Feeling able to use them, week in and week out, is another.



PotentialMe's mental health occupational therapists visit participants across Sydenham to help with that everyday part of recovery. We support people living with personality disorders, anxiety, depression, schizophrenia and OCD to set goals, build routines and take part in the life they want.

A person is reaching out towards a bird in the sky.

Occupational Therapy Services

Your Goals, Your Pace


Mental illness can make daily functioning harder in all sorts of ways. Budgeting, paying bills, meal planning and cooking, looking after the house, self-care, managing time, keeping up with work or study, and staying social can all fall by the wayside.


At PotentialMe, our occupational therapists specialise in mental illness (psychosocial disability), including personality disorders, anxiety, depression, schizophrenia and OCD. We take time to understand what you want from life, then shape our support around your goals and your routine.



You set the direction, and we help you take the steps.


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Functional Capacity Assessments

We look at how you manage everyday life and pinpoint where support will help.


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Goal Focused Therapy and Rehabilitation

We build your capacity and work alongside you towards goals that matter.


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Care Team Collaboration

We put care plans together and can train your support team to use them.


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Evaluation, Review and Reassessment

We begin with a full assessment and revisit your plan whenever things shift.

Our Key Areas of Focus

Mobile Mental Health OT in Sydenham


We want participants to feel more settled, more capable and more connected to the world around them. Our mobile mental health occupational therapists visit you at home in Sydenham or meet you in the community, at a time that suits you.

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Improving Motivation and Achieving Goals

Reconnect with your goals and find practical ways to stay motivated over time.

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Mood Management and Improvement

Learn what affects your mood and build habits that help you through tough patches.

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Strengthening Identity and Self-Esteem

Build a stronger sense of identity and self-worth in a respectful, supportive space.

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Sensory Regulation

Practise ways to settle yourself when stress, crowds or noise become too much.

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Improving Social Skills and Relationships

Strengthen communication skills and build relationships that feel healthy and steady.

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Independent Living Skills

Grow your independence with everyday tasks.

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Executive Functions

Simple planning tools to stay organised and on time.

Two smiley faces, one sad and one smiling, on a white background.

Emotional Regulation

Build skills to manage intense emotions and respond in ways that help you.

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Travel and Community Integration

Get comfortable catching the train at Watergardens.

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Personal Care

Set up personal care routines that work for you, even on harder days.

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Household Activities

Easy-to-follow routines for cooking and cleaning.

Your OT works with you towards your goals, building a plan around your needs and the life you want.

Explore Our OT Services


Paediatric Occupational Therapy

Our paediatric OTs use play and everyday activities to help children with fine motor skills, sensory processing, emotional regulation, self-care and school readiness. Telehealth sessions are available across Melbourne.



NDIS Functional Capacity Assessment

Our mental health OTs complete clear, thorough Functional Capacity Assessments, describing how psychosocial disability affects your everyday life to support NDIS planning and plan reassessment.

Telehealth Mental Health OT

Prefer to meet online? Our secure telehealth sessions offer the same practical OT support across Greater Melbourne, regional Victoria and Australia-wide.

Practice Specialty

What Is Mental Health Occupational Therapy?


Occupational therapy focuses on helping people take part in the everyday activities that bring meaning and structure to their lives. These activities, known as “occupations”, include self-care, household tasks, work, study, hobbies and spending time with others.


Mental health occupational therapy looks at how mental illness affects your ability to do these things. People living with a personality disorder might find that intense emotions disrupt relationships, work and daily plans. People living with anxiety might avoid places and activities they'd like to enjoy. An OT helps you build practical strategies and routines, then practise them in real situations until they start to feel natural.


Our OTs ask “What matters to you?” rather than “What's the matter with you?” OT is not the same as psychology or counselling. It focuses on daily function and works well alongside talk-based therapies.



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By PotentialMe • December 10, 2025
NDIS support workers offer daily support, emotional steadiness, and care that helps you feel seen and supported. Learn more about them and what they do in this blog.
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Get In Touch

Areas We Service

Local NDIS Support


Our team supports people living with mental illness, psychiatric conditions and psychosocial disability across Sydenham and the surrounding north-west. We help participants build independence, manage everyday challenges and take part in community life with more confidence, using support that fits around their week rather than adding to its pressure.

PotentialMe service area map

What Participants Say

In Their Own Words


  • transparent image

    Review From

    Michael A.


    “Sarah really took the time to understand exactly where I was coming from. She made me feel safe and heard and I always felt more confident after my sessions with her. She is always friendly, professional and I could tell that she really cared.”

  • transparent image

    Review From

    Rachel G


    “From the first time I met Sarah, I knew that I was never gonna go anywhere else for my therapy. Sarah took a truly holistic approach to my treatment and included things like physical health, my relationship with my family, and my work responsibilities into account when giving me advice. I’m not sure where I would be without her.”

  • transparent image

    Review From

    Ashley S.


    “When I met Sarah, I was in a really bad place. Now, after weekly sessions over the last few months, I’m making steady progress with my mental and physical health, as well as my relationship with my loved ones. I have no hesitation in recommending PotentialMe OT services.”

  • transparent image

    Review From

    Timothy S.


    “When I first got my NDIS Plan, I had a lot of anxiety about managing my NDIS funding but ever since PotentialMe took over, I feel very comfortable and relaxed knowing that all my supports are paid accurately and on time and also feel great knowing how much funds I still have available at any time.”

  • transparent image

    Review From

    Janna M.


    “Gary is very professional and easy to deal with, he has taken the stress out of navigating around my NDIS Plan.”

  • transparent image

    Review From

    Melony D.


    “Gary is always available when I need him, he is very supportive, and I am confident that I am getting the right advice around my NDIS funding.”

  • transparent image

    Review From

    Kevin D.


    “One of the best things about PotentialMe OT is that they can fit around my schedule. Sarah would drive to my house for weekly sessions, and when that wasn’t possible, we would have our meetings on Zoom. This allowed me to prioritise my mental health without significantly impacting my busy life.”

  • transparent image

    Review From

    James R.


    “Ever since I joined PotentialMe, I am very impressed with how easy it is to get in touch, how quickly they respond and that they always have the information I need.”

  • transparent image

    Review From

    Rachel G


    “From the first time I met Sarah, I knew that I was never gonna go anywhere else for my therapy. Sarah took a truly holistic approach to my treatment and included things like physical health, my relationship with my family, and my work responsibilities into account when giving me advice. I’m not sure where I would be without her.”

  • transparent image

    Review From

    Ashley S.


    “When I met Sarah, I was in a really bad place. Now, after weekly sessions over the last few months, I’m making steady progress with my mental and physical health, as well as my relationship with my loved ones. I have no hesitation in recommending PotentialMe OT services.”

  • transparent image

    Review From

    Timothy S.


    “When I first got my NDIS Plan, I had a lot of anxiety about managing my NDIS funding but ever since PotentialMe took over, I feel very comfortable and relaxed knowing that all my supports are paid accurately and on time and also feel great knowing how much funds I still have available at any time.”

  • transparent image

    Review From

    Janna M.


    “Gary is very professional and easy to deal with, he has taken the stress out of navigating around my NDIS Plan.”

  • transparent image

    Review From

    Melony D.


    “Gary is always available when I need him, he is very supportive, and I am confident that I am getting the right advice around my NDIS funding.”

  • transparent image

    Review From

    Kevin D.


    “One of the best things about PotentialMe OT is that they can fit around my schedule. Sarah would drive to my house for weekly sessions, and when that wasn’t possible, we would have our meetings on Zoom. This allowed me to prioritise my mental health without significantly impacting my busy life.”

  • transparent image

    Review From

    James R.


    “Ever since I joined PotentialMe, I am very impressed with how easy it is to get in touch, how quickly they respond and that they always have the information I need.”

  • transparent image

    Review From

    Michael A.


    “Sarah really took the time to understand exactly where I was coming from. She made me feel safe and heard and I always felt more confident after my sessions with her. She is always friendly, professional and I could tell that she really cared.”

Take a look at what participants and families have said about our team. If you'd like to know how mental health OT could help, we're always happy to talk it through.

Frequently Asked Questions

  • Do you visit participants in Sydenham?

    Yes. Our mental health OTs are mobile, visiting participants at home or meeting them in the community. We also run telehealth sessions, and many participants use a mix of both.

  • Can OT help with personality disorders?

    Yes. Our OTs support people living with personality disorders to build routines, manage strong emotions in everyday situations, keep relationships steady and work towards goals like study, work or living independently. We work alongside any therapy you're already receiving.

  • What happens during a mental health OT session?

    It depends on your goals. You might work on a weekly plan at home, practise grocery shopping, catch public transport together or build strategies for handling stressful situations. Sessions are practical and focused on real life.

  • How does OT differ from psychology?

    Psychology mainly works with thoughts, feelings and behaviour through talk therapy. OT focuses on how you manage daily life, with practical skills and routines. Both can be part of a well-rounded care team.

  • Can I get mental health OT through the NDIS?

    If therapy supports are part of your plan, mental health OT can usually be funded. It's often funded under Capacity Building, and sometimes Core, depending on your goals. We can look at your plan with you before you start.

  • Do you provide Functional Capacity Assessments?

    Yes. Our OTs complete FCAs for participants with psychosocial disability. The report outlines how your mental health affects everyday life and can be used as evidence for a plan reassessment.

  • Can my support workers be part of the plan?

    Yes. With your consent, we can train your support workers and share strategies with family and carers, so the same approach continues between sessions.

  • What if I'm not sure OT is right for me?

    That's completely fine. Give us a call and we'll talk about what's going on, what you'd like to change and how OT might help. There's no pressure to commit, and we'll answer your questions honestly about support in Sydenham.

You don't need to have it all worked out before you reach out. If daily life in Sydenham feels harder than it should, call our team or send an enquiry.