NDIS Mental Health Occupational Therapist Taylors Lakes

Mental Health Occupational Therapy

NDIS Provider Servicing Taylors Lakes and Surrounds


Taylors Lakes has almost everything close by, with Watergardens Town Centre and the station right on the doorstep. But when anxiety or other mental health conditions make crowds, noise and busy places feel unbearable, having it all nearby doesn't always help.



PotentialMe's mental health occupational therapists support participants in Taylors Lakes living with psychosocial disability (mental illness), including anxiety, depression, schizophrenia, OCD and personality disorders. We work on the practical things: getting out of the house, managing busy places, building routines and feeling more confident in daily life.

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Occupational Therapy Services

Confidence for Daily Life


planning meals, cooking, looking after the house, self-care, managing time, going to work or study, and seeing friends can all feel harder.



Our occupational therapists specialise in mental illness (psychosocial disability), with experience supporting people living with anxiety, depression, schizophrenia, OCD and personality disorders. We focus on you as a whole person and shape our support around your goals, your strengths and your everyday life.


Small, practical wins add up, and we'll help you build on them.


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Functional Capacity Assessments

We assess how you manage daily tasks to see where support will make a difference.


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Goal Focused Therapy and Rehabilitation

We help you build capacity and work steadily towards the goals you've chosen.


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Care Team Collaboration

We develop care plans and can coach your support team to use the same strategies.


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Evaluation, Review and Reassessment

We start with a full assessment and review your plan as your needs change.

Our Key Areas of Focus

Mobile Mental Health OT in Taylors Lakes


Our goal is to help participants feel calmer, more capable and more involved in their community. Our mobile mental health occupational therapists visit you at home in Taylors Lakes or meet you out and about, at a time that suits you and your family.

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Improving Motivation and Achieving Goals

Pinpoint what's draining your drive and set realistic goals that keep you moving forward.

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Mood Management and Improvement

Track what affects your mood and build habits that help you feel more balanced.

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Strengthening Identity and Self-Esteem

Grow your confidence and self-worth in a space where you feel heard and respected.

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Sensory Regulation

Practise ways to stay calm in crowded shopping centres, queues and noisy places.

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Improving Social Skills and Relationships

Feel more relaxed in social settings and build relationships that support you.

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Independent Living Skills

Look after yourself and your home more independently.

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Executive Functions

Simple systems for planning and keeping track of commitments.

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Emotional Regulation

Learn how to manage anxiety, frustration and other strong emotions as they come up.

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Travel and Community Integration

Get comfortable catching the train from Watergardens.

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Personal Care

Build personal care routines that are realistic and easy to stick with.

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Household Activities

Practical ways to manage shopping, cooking and cleaning.

Your OT works closely with you on a plan that reflects your goals and what a good week looks like.

Explore Our OT Services


Paediatric Occupational Therapy

Our paediatric OTs help children grow the skills they need each day, including fine motor control, sensory processing, emotional regulation, self-care and school readiness. Families across Melbourne can access sessions by telehealth.

NDIS Functional Capacity Assessment

Need an FCA for your NDIS plan? Our mental health OTs assess how anxiety and other psychosocial conditions affect daily life, then write a clear, thorough report.

Telehealth Mental Health OT

Not every session needs to happen in a busy place. Our secure telehealth OT sessions run online across Greater Melbourne, regional Victoria and Australia-wide.

Practice Specialty

What Is Mental Health Occupational Therapy?


Occupational therapy helps people take part in the activities that matter in their daily life. In OT, these everyday activities are called “occupations”, and they cover everything from self-care and housework to work, study, hobbies and time with friends.


Mental health occupational therapy focuses on how mental illness gets in the way of those activities. For many people living with anxiety, the hardest part is getting out the door. An OT might start with a short walk, then a quiet visit to a shopping centre at an off-peak time, then a trip on public transport, building confidence one step at a time.


Our OTs ask “What matters to you?” rather than “What's the matter with you?” The work is practical and goal-focused, and it sits alongside the support you might get from a psychologist, psychiatrist or GP rather than replacing it.

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By PotentialMe • December 10, 2025
NDIS support workers offer daily support, emotional steadiness, and care that helps you feel seen and supported. Learn more about them and what they do in this blog.
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Get In Touch

Areas We Service

Local NDIS Support


Our team supports people living with mental illness, psychiatric conditions and psychosocial disability across Taylors Lakes and the surrounding north-west suburbs. We help participants build independence, manage daily pressures and take part in community life with more confidence, using practical support that fits around their routines and responsibilities.

PotentialMe service area map

What Participants Say

In Their Own Words


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    Review From

    Michael A.


    “Sarah really took the time to understand exactly where I was coming from. She made me feel safe and heard and I always felt more confident after my sessions with her. She is always friendly, professional and I could tell that she really cared.”

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    Review From

    Rachel G


    “From the first time I met Sarah, I knew that I was never gonna go anywhere else for my therapy. Sarah took a truly holistic approach to my treatment and included things like physical health, my relationship with my family, and my work responsibilities into account when giving me advice. I’m not sure where I would be without her.”

  • transparent image

    Review From

    Ashley S.


    “When I met Sarah, I was in a really bad place. Now, after weekly sessions over the last few months, I’m making steady progress with my mental and physical health, as well as my relationship with my loved ones. I have no hesitation in recommending PotentialMe OT services.”

  • transparent image

    Review From

    Timothy S.


    “When I first got my NDIS Plan, I had a lot of anxiety about managing my NDIS funding but ever since PotentialMe took over, I feel very comfortable and relaxed knowing that all my supports are paid accurately and on time and also feel great knowing how much funds I still have available at any time.”

  • transparent image

    Review From

    Janna M.


    “Gary is very professional and easy to deal with, he has taken the stress out of navigating around my NDIS Plan.”

  • transparent image

    Review From

    Melony D.


    “Gary is always available when I need him, he is very supportive, and I am confident that I am getting the right advice around my NDIS funding.”

  • transparent image

    Review From

    Kevin D.


    “One of the best things about PotentialMe OT is that they can fit around my schedule. Sarah would drive to my house for weekly sessions, and when that wasn’t possible, we would have our meetings on Zoom. This allowed me to prioritise my mental health without significantly impacting my busy life.”

  • transparent image

    Review From

    James R.


    “Ever since I joined PotentialMe, I am very impressed with how easy it is to get in touch, how quickly they respond and that they always have the information I need.”

  • transparent image

    Review From

    Rachel G


    “From the first time I met Sarah, I knew that I was never gonna go anywhere else for my therapy. Sarah took a truly holistic approach to my treatment and included things like physical health, my relationship with my family, and my work responsibilities into account when giving me advice. I’m not sure where I would be without her.”

  • transparent image

    Review From

    Ashley S.


    “When I met Sarah, I was in a really bad place. Now, after weekly sessions over the last few months, I’m making steady progress with my mental and physical health, as well as my relationship with my loved ones. I have no hesitation in recommending PotentialMe OT services.”

  • transparent image

    Review From

    Timothy S.


    “When I first got my NDIS Plan, I had a lot of anxiety about managing my NDIS funding but ever since PotentialMe took over, I feel very comfortable and relaxed knowing that all my supports are paid accurately and on time and also feel great knowing how much funds I still have available at any time.”

  • transparent image

    Review From

    Janna M.


    “Gary is very professional and easy to deal with, he has taken the stress out of navigating around my NDIS Plan.”

  • transparent image

    Review From

    Melony D.


    “Gary is always available when I need him, he is very supportive, and I am confident that I am getting the right advice around my NDIS funding.”

  • transparent image

    Review From

    Kevin D.


    “One of the best things about PotentialMe OT is that they can fit around my schedule. Sarah would drive to my house for weekly sessions, and when that wasn’t possible, we would have our meetings on Zoom. This allowed me to prioritise my mental health without significantly impacting my busy life.”

  • transparent image

    Review From

    James R.


    “Ever since I joined PotentialMe, I am very impressed with how easy it is to get in touch, how quickly they respond and that they always have the information I need.”

  • transparent image

    Review From

    Michael A.


    “Sarah really took the time to understand exactly where I was coming from. She made me feel safe and heard and I always felt more confident after my sessions with her. She is always friendly, professional and I could tell that she really cared.”

Hear from the participants and families we've had the privilege of working with. If you'd like to talk about mental health OT for yourself or someone you support, we're here to help.

Frequently Asked Questions

  • Can an OT help me feel less anxious in busy places?

    Yes. Your OT can help you understand what makes busy places hard, then practise calming strategies and short, planned visits that build up over time. Sessions can take place at a shopping centre, train station or anywhere else you'd like to feel more comfortable.

  • Do you offer home visits in Taylors Lakes?

    Yes. Our OTs visit participants at home and in the community. We also offer telehealth, so you can have sessions from home on days when meeting in person feels like too much.

  • What's the difference between a mental health OT and a psychologist?

    A psychologist mainly works with your thoughts, feelings and behaviour through talk therapy. An OT focuses on everyday function, helping you build the practical skills and routines to manage daily life. Many participants benefit from having both.

  • Will the NDIS fund mental health OT?

    If your plan includes therapy supports, mental health OT can usually be funded. It's often funded under Capacity Building, and sometimes Core, depending on your goals. We can look through your plan with you and explain how it works.

  • Can you help with OCD or schizophrenia as well as anxiety?

    Yes. Our OTs support people living with a range of mental health conditions, including OCD, schizophrenia, depression and personality disorders, and we also work with autistic participants who experience anxiety. The focus is always on how the condition affects your day and what you’d like to change.

  • Do you write reports for the NDIS?

    Yes. Our OTs complete Functional Capacity Assessments and progress reports for participants with psychosocial disability. These describe how your mental health affects everyday life and can be used as evidence for a plan reassessment.

  • Can my family come to sessions?

    Yes, if you'd like them there. Family members and carers can join sessions, learn strategies and get coaching on how to support you without taking over. We can also train your support workers.

  • How quickly can I start?

    Contact us and we'll talk about your goals, your NDIS plan and when an OT can visit you in Taylors Lakes. Wait times can vary, so we'll give you an honest idea of timing when you get in touch.

Everything you need might be close by, but anxiety can make it feel miles away. Call our team about mental health OT in Taylors Lakes, or make an enquiry.