NDIS Support Workers Brighton East

Disability Support Workers

Your Partner in NDIS Support


Independence is something every NDIS participant deserves to pursue. PotentialMe supports that pursuit by providing carefully recruited, trained, and matched support workers to participants across Brighton East. We look beyond qualifications alone. We focus on finding someone with the right skills, the right experience, and the right personality to work alongside you in your daily life.

A group of people are standing in a circle and smiling.

Compassionate Support

NDIS Mental Health Support Workers


Brighton East is an established suburb with a strong residential community and a welcoming atmosphere. PotentialMe is active here, and our mental health support workers are committed to helping participants manage daily life while also building confidence and connection. We know that mental health conditions create significant barriers. The practical challenges are real, but so is the emotional weight.


Our support workers are chosen for their ability to create a safe, supportive environment where participants can be themselves. We work closely with your clinical team to deliver care that is consistent and flexible. Our support workers are trained and passionate about working with participants with psychosocial disabilities, intellectual disabilities, acquired brain injuries, and Autism Spectrum Disorder.

Key Areas of Focus

How NDIS Support Workers Help


We take a personalised approach to every participant. Your goals and circumstances guide everything we do.

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Administration 

Help with administrative tasks such as scheduling appointments, managing bills, and organising daily activities.

A plate with a fork and spoon on it.

Meal Preparation

Good nutrition matters. We help plan, shop for, and prepare meals that meet your dietary needs and taste great.

A mop, bucket, and broom icon on a white background.

Household Tasks

A support worker can assist with light housekeeping, laundry, and maintaining a clean, comfortable living environment.

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Transport Support 

We provide safe and reliable transport to school, work, appointments, recreational events, shopping, and more.

Two people are sitting at a table talking to each other.

Companionship and Emotional Support

A support worker offers a friendly presence and engaging conversation to help you feel connected and valued. We are here to listen, support, and uplift you.

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Mental Health Support

We understand how much mental health affects everyday life. Our support workers provide personalised assistance to help you manage and improve your well-being.

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Development of Daily Living and Life Skills

PotentialMe supports participants in building confidence and independence through practical skill development across all areas of daily living.

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Social and Community Participation

Engaging confidently in social and community activities is something we actively encourage and facilitate to help strengthen your connections and sense of belonging.

Our Brighton East support workers assist participants in developing communication skills and practical strategies for daily living, including shopping, budgeting, cooking, and cleaning, as well as broader community engagement.

Areas We Service

Local NDIS Support


Our support workers are also active in suburbs close to Brighton East, including Bentleigh & Bentleigh East, Elsternwick, Ripponlea, and St Kilda East. If you're nearby, we're likely already in your area.

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What Our Participants Say

In Their Own Words


  • transparent image

    Review From

    Michael A.


    “Sarah really took the time to understand exactly where I was coming from. She made me feel safe and heard and I always felt more confident after my sessions with her. She is always friendly, professional and I could tell that she really cared.”

  • transparent image

    Review From

    Rachel G


    “From the first time I met Sarah, I knew that I was never gonna go anywhere else for my therapy. Sarah took a truly holistic approach to my treatment and included things like physical health, my relationship with my family, and my work responsibilities into account when giving me advice. I’m not sure where I would be without her.”

  • transparent image

    Review From

    Ashley S.


    “When I met Sarah, I was in a really bad place. Now, after weekly sessions over the last few months, I’m making steady progress with my mental and physical health, as well as my relationship with my loved ones. I have no hesitation in recommending PotentialMe OT services.”

  • transparent image

    Review From

    Timothy S.


    “When I first got my NDIS Plan, I had a lot of anxiety about managing my NDIS funding but ever since PotentialMe took over, I feel very comfortable and relaxed knowing that all my supports are paid accurately and on time and also feel great knowing how much funds I still have available at any time.”

  • transparent image

    Review From

    Janna M.


    “Gary is very professional and easy to deal with, he has taken the stress out of navigating around my NDIS Plan.”

  • transparent image

    Review From

    Melony D.


    “Gary is always available when I need him, he is very supportive, and I am confident that I am getting the right advice around my NDIS funding.”

  • transparent image

    Review From

    Kevin D.


    “One of the best things about PotentialMe OT is that they can fit around my schedule. Sarah would drive to my house for weekly sessions, and when that wasn’t possible, we would have our meetings on Zoom. This allowed me to prioritise my mental health without significantly impacting my busy life.”

  • transparent image

    Review From

    James R.


    “Ever since I joined PotentialMe, I am very impressed with how easy it is to get in touch, how quickly they respond and that they always have the information I need.”

  • transparent image

    Review From

    Rachel G


    “From the first time I met Sarah, I knew that I was never gonna go anywhere else for my therapy. Sarah took a truly holistic approach to my treatment and included things like physical health, my relationship with my family, and my work responsibilities into account when giving me advice. I’m not sure where I would be without her.”

  • transparent image

    Review From

    Ashley S.


    “When I met Sarah, I was in a really bad place. Now, after weekly sessions over the last few months, I’m making steady progress with my mental and physical health, as well as my relationship with my loved ones. I have no hesitation in recommending PotentialMe OT services.”

  • transparent image

    Review From

    Timothy S.


    “When I first got my NDIS Plan, I had a lot of anxiety about managing my NDIS funding but ever since PotentialMe took over, I feel very comfortable and relaxed knowing that all my supports are paid accurately and on time and also feel great knowing how much funds I still have available at any time.”

  • transparent image

    Review From

    Janna M.


    “Gary is very professional and easy to deal with, he has taken the stress out of navigating around my NDIS Plan.”

  • transparent image

    Review From

    Melony D.


    “Gary is always available when I need him, he is very supportive, and I am confident that I am getting the right advice around my NDIS funding.”

  • transparent image

    Review From

    Kevin D.


    “One of the best things about PotentialMe OT is that they can fit around my schedule. Sarah would drive to my house for weekly sessions, and when that wasn’t possible, we would have our meetings on Zoom. This allowed me to prioritise my mental health without significantly impacting my busy life.”

  • transparent image

    Review From

    James R.


    “Ever since I joined PotentialMe, I am very impressed with how easy it is to get in touch, how quickly they respond and that they always have the information I need.”

  • transparent image

    Review From

    Michael A.


    “Sarah really took the time to understand exactly where I was coming from. She made me feel safe and heard and I always felt more confident after my sessions with her. She is always friendly, professional and I could tell that she really cared.”

For more information on how our services can benefit you or your loved one under the NDIS, contact us at PotentialMe. We are here to support you every step of the way.

Frequently Asked Questions

  • What is the role of an NDIS support worker?

    An NDIS support worker provides hands-on assistance that helps participants manage daily routines and build independence. This can involve personal care, meal preparation, household tasks, transport, companionship, mental health support, and taking part in community activities. At PotentialMe, our support workers are carefully recruited, trained, and employed by our team, then matched with participants based on their goals, needs, and personal preferences.

  • What support does PotentialMe provide?

    PotentialMe offers practical, everyday support tailored to each participant. This includes help with personal care, cooking, household duties, transport, companionship, mental health support, skill-building for daily living, and community participation. We also provide specialised mental health occupational therapy and plan management, allowing participants to access multiple services through a single provider.

  • Can I choose my support worker?

    Yes. We focus on finding the right fit by considering personality, preferences, and required support skills. If the match doesn’t feel right, we will work with you to find a better one.

  • Is PotentialMe an NDIS-registered provider?

    Yes. PotentialMe is a fully registered NDIS provider. Our services are available to participants who are self-managing their plan or using plan management.

  • How do I get started with PotentialMe?

    Call 0401 253 681 or submit an enquiry through our website. Our team will discuss your needs, goals, and preferences before connecting you with the right support worker.

Contact PotentialMe today to learn how our Brighton East support workers can help you or your loved one. We are here to support every step toward a more independent, fulfilling life.