NDIS Support Workers Caulfield North & South

Disability Support Workers

Your Partner in NDIS Support


PotentialMe connects NDIS participants across Caulfield North and South with dedicated, professionally trained support workers. We take care of the recruitment, training, and matching process so you receive support from someone who genuinely fits your needs, goals, and personality. Our aim is straightforward: give you reliable, compassionate disability support that makes daily life more manageable and more meaningful.

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Compassionate Support

NDIS Mental Health Support Workers


Caulfield North and South are vibrant, established communities with a strong local identity. PotentialMe is proud to support participants right here in their own neighbourhoods. We know that living with a mental health condition can make the routine things feel anything but routine. Isolation, difficulty managing daily tasks, and the need for someone you can trust are real challenges. Our support workers are trained to step into that role with patience and genuine care.


Our flexibility is one of our key strengths. We work in close alignment with your clinical team to make sure support is delivered consistently and in a way that suits your pace. Our NDIS mental health support workers in Caulfield North and South are passionate about working with participants with psychosocial disabilities, intellectual disabilities, acquired brain injuries, and Autism Spectrum Disorder.

Key Areas of Focus

How NDIS Support Workers Help


We understand that no two participants have the same needs. Our support is shaped around your individual goals and circumstances.

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Administration 

We assist with day-to-day administrative tasks including appointment scheduling, bill management, and organising your weekly routine.

A plate with a fork and spoon on it.

Meal Preparation

We help with everything from meal planning to cooking, making sure what's on your plate is both nourishing and enjoyable.

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Household Tasks

We help keep your home tidy and well-organised, assisting with light housekeeping, laundry, and general upkeep.

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Transport Support 

Getting around shouldn't be a barrier. We offer dependable transport to appointments, school, work, shopping, and community events.

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Companionship and Emotional Support

A support worker offers a friendly presence, engaging conversation, and companionship to help you feel connected and valued. We are here to listen, support, and uplift you.

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Mental Health Support

Mental health is central to everything we do. We offer consistent, personalised support to help participants manage their well-being day to day.

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Development of Daily Living and Life Skills

Building skills for daily life is at the heart of what we do. We work with participants to grow their independence and confidence step by step.

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Social and Community Participation

Getting involved in your community matters. We help participants engage in activities, events, and social connections with confidence.

Our support workers in Caulfield North and South help participants develop communication skills and practical strategies for everyday life. From shopping and budgeting to cooking and cleaning, we focus on building the skills that support greater independence.

Areas We Service

Local NDIS Support


Our support workers are also active in suburbs close to Caulfield North and South, including Elsternwick, Glen Huntly, Malvern East, and St Kilda East. If you're nearby, we're likely already in your area.

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What Our Participants Say

In Their Own Words


  • transparent image

    Review From

    Michael A.


    “Sarah really took the time to understand exactly where I was coming from. She made me feel safe and heard and I always felt more confident after my sessions with her. She is always friendly, professional and I could tell that she really cared.”

  • transparent image

    Review From

    Rachel G


    “From the first time I met Sarah, I knew that I was never gonna go anywhere else for my therapy. Sarah took a truly holistic approach to my treatment and included things like physical health, my relationship with my family, and my work responsibilities into account when giving me advice. I’m not sure where I would be without her.”

  • transparent image

    Review From

    Ashley S.


    “When I met Sarah, I was in a really bad place. Now, after weekly sessions over the last few months, I’m making steady progress with my mental and physical health, as well as my relationship with my loved ones. I have no hesitation in recommending PotentialMe OT services.”

  • transparent image

    Review From

    Timothy S.


    “When I first got my NDIS Plan, I had a lot of anxiety about managing my NDIS funding but ever since PotentialMe took over, I feel very comfortable and relaxed knowing that all my supports are paid accurately and on time and also feel great knowing how much funds I still have available at any time.”

  • transparent image

    Review From

    Janna M.


    “Gary is very professional and easy to deal with, he has taken the stress out of navigating around my NDIS Plan.”

  • transparent image

    Review From

    Melony D.


    “Gary is always available when I need him, he is very supportive, and I am confident that I am getting the right advice around my NDIS funding.”

  • transparent image

    Review From

    Kevin D.


    “One of the best things about PotentialMe OT is that they can fit around my schedule. Sarah would drive to my house for weekly sessions, and when that wasn’t possible, we would have our meetings on Zoom. This allowed me to prioritise my mental health without significantly impacting my busy life.”

  • transparent image

    Review From

    James R.


    “Ever since I joined PotentialMe, I am very impressed with how easy it is to get in touch, how quickly they respond and that they always have the information I need.”

  • transparent image

    Review From

    Rachel G


    “From the first time I met Sarah, I knew that I was never gonna go anywhere else for my therapy. Sarah took a truly holistic approach to my treatment and included things like physical health, my relationship with my family, and my work responsibilities into account when giving me advice. I’m not sure where I would be without her.”

  • transparent image

    Review From

    Ashley S.


    “When I met Sarah, I was in a really bad place. Now, after weekly sessions over the last few months, I’m making steady progress with my mental and physical health, as well as my relationship with my loved ones. I have no hesitation in recommending PotentialMe OT services.”

  • transparent image

    Review From

    Timothy S.


    “When I first got my NDIS Plan, I had a lot of anxiety about managing my NDIS funding but ever since PotentialMe took over, I feel very comfortable and relaxed knowing that all my supports are paid accurately and on time and also feel great knowing how much funds I still have available at any time.”

  • transparent image

    Review From

    Janna M.


    “Gary is very professional and easy to deal with, he has taken the stress out of navigating around my NDIS Plan.”

  • transparent image

    Review From

    Melony D.


    “Gary is always available when I need him, he is very supportive, and I am confident that I am getting the right advice around my NDIS funding.”

  • transparent image

    Review From

    Kevin D.


    “One of the best things about PotentialMe OT is that they can fit around my schedule. Sarah would drive to my house for weekly sessions, and when that wasn’t possible, we would have our meetings on Zoom. This allowed me to prioritise my mental health without significantly impacting my busy life.”

  • transparent image

    Review From

    James R.


    “Ever since I joined PotentialMe, I am very impressed with how easy it is to get in touch, how quickly they respond and that they always have the information I need.”

  • transparent image

    Review From

    Michael A.


    “Sarah really took the time to understand exactly where I was coming from. She made me feel safe and heard and I always felt more confident after my sessions with her. She is always friendly, professional and I could tell that she really cared.”

For more information on how our services can benefit you or your loved one under the NDIS, reach out to PotentialMe. We are here to support you every step of the way.

Frequently Asked Questions

  • What does an NDIS support worker do?

    An NDIS support worker provides practical and emotional assistance to help participants live more independently, in line with their NDIS plan. This can include personal care, meal preparation, household tasks, transport, companionship, mental health support, and community participation. At PotentialMe, we recruit, employ, and train our own support workers, then carefully match them to each participant based on their needs, goals, and preferences.

  • What support services does PotentialMe offer?

    Our support workers assist with personal care, meal preparation, household tasks, transport, companionship, mental health support, daily living skill development, and community participation. We also offer specialised mental health occupational therapy and plan management, so participants can access multiple supports through a single trusted provider.

  • Can I choose my support worker?

    Yes. We match participants based on preferences, skills, and personality fit. If the match isn't right, we'll find a more suitable option.

  • Is PotentialMe a registered NDIS provider?

    Yes, PotentialMe is a fully registered NDIS provider. Our services can be accessed through your NDIS funding whether you are self-managing or plan-managed.

  • How do I get started with PotentialMe?

    Call us on 0401 253 681 or make an enquiry through our website. We'll discuss your needs, goals, and preferences, then match you with the right support worker.

Reach out to PotentialMe today and find out how we can make a real difference in your daily life. Together, we can work toward greater independence and goals that feel achievable.