NDIS Support Workers Macleod

Disability Support Workers

Your Partner in NDIS Support


Getting the right NDIS support worker makes all the difference. At PotentialMe, we put real thought into that process. We recruit and train our own support workers, then match them to participants in Macleod based on your needs, your goals, and the kind of personality you will work well with. The result is consistent, high-quality disability support from someone who is genuinely prepared for the role and right for you.

A group of people are standing in a circle and smiling.

Compassionate Support

NDIS Mental Health Support Workers


Macleod is a well-connected residential suburb in Melbourne's northeast, and PotentialMe has built a genuine presence here. Our mental health support workers understand that participants managing psychosocial and mental health conditions face daily challenges that are not always visible to others. Routine tasks can take significant effort. Social connection can feel out of reach. A reliable support worker who understands this reality can change daily life in a meaningful way.


We work closely with your clinical team to make sure our support is consistent with your broader care framework. Our support workers bring both professional training and genuine dedication to the people they work with. They are trained to assist participants with psychosocial disabilities, intellectual disabilities, acquired brain injuries, and Autism Spectrum Disorder.

Key Areas of Focus

How NDIS Support Workers Help


We recognise the uniqueness of each individual and shape our support services around your specific needs and personal goals.

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Administration 

We assist with day-to-day administrative tasks including appointment scheduling, bill management, and organising your weekly routine.

A plate with a fork and spoon on it.

Meal Preparation

We help with everything from meal planning to cooking, making sure what is on your plate is both nourishing and enjoyable.

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Household Tasks

We help keep your home tidy and well-organised, assisting with light housekeeping, laundry, and general upkeep.

A silhouette of a bus on a white background.

Transport Support 

Getting around Macleod and the broader area is straightforward with our dependable transport support for appointments, work, shopping, and community events.

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Companionship and Emotional Support

A support worker offers a friendly presence, engaging conversation, and genuine companionship to help you feel connected and valued. We are here to listen, support, and uplift you.

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Mental Health Support

Mental health is central to what we do. We offer consistent, personalised support to help participants manage their well-being from day to day.

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Development of Daily Living and Life Skills

Building skills for daily life is at the heart of our work. We help participants grow their independence and confidence step by step.

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Social and Community Participation

Engaging in social and community activities improves quality of life. We actively encourage and support participants in making those connections.

Our Macleod support workers help participants develop communication skills and strategies for everyday life, while building practical independence across tasks like shopping, budgeting, cooking, and cleaning.

Areas We Service

Local NDIS Support


Our support workers are also active in suburbs close to Macleod, including Viewbank, Yallambie, Banyule, and Rosanna. If you're nearby, we're likely already in your area.

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What Our Participants Say

In Their Own Words


  • transparent image

    Review From

    Michael A.


    “Sarah really took the time to understand exactly where I was coming from. She made me feel safe and heard and I always felt more confident after my sessions with her. She is always friendly, professional and I could tell that she really cared.”

  • transparent image

    Review From

    Rachel G


    “From the first time I met Sarah, I knew that I was never gonna go anywhere else for my therapy. Sarah took a truly holistic approach to my treatment and included things like physical health, my relationship with my family, and my work responsibilities into account when giving me advice. I’m not sure where I would be without her.”

  • transparent image

    Review From

    Ashley S.


    “When I met Sarah, I was in a really bad place. Now, after weekly sessions over the last few months, I’m making steady progress with my mental and physical health, as well as my relationship with my loved ones. I have no hesitation in recommending PotentialMe OT services.”

  • transparent image

    Review From

    Timothy S.


    “When I first got my NDIS Plan, I had a lot of anxiety about managing my NDIS funding but ever since PotentialMe took over, I feel very comfortable and relaxed knowing that all my supports are paid accurately and on time and also feel great knowing how much funds I still have available at any time.”

  • transparent image

    Review From

    Janna M.


    “Gary is very professional and easy to deal with, he has taken the stress out of navigating around my NDIS Plan.”

  • transparent image

    Review From

    Melony D.


    “Gary is always available when I need him, he is very supportive, and I am confident that I am getting the right advice around my NDIS funding.”

  • transparent image

    Review From

    Kevin D.


    “One of the best things about PotentialMe OT is that they can fit around my schedule. Sarah would drive to my house for weekly sessions, and when that wasn’t possible, we would have our meetings on Zoom. This allowed me to prioritise my mental health without significantly impacting my busy life.”

  • transparent image

    Review From

    James R.


    “Ever since I joined PotentialMe, I am very impressed with how easy it is to get in touch, how quickly they respond and that they always have the information I need.”

  • transparent image

    Review From

    Rachel G


    “From the first time I met Sarah, I knew that I was never gonna go anywhere else for my therapy. Sarah took a truly holistic approach to my treatment and included things like physical health, my relationship with my family, and my work responsibilities into account when giving me advice. I’m not sure where I would be without her.”

  • transparent image

    Review From

    Ashley S.


    “When I met Sarah, I was in a really bad place. Now, after weekly sessions over the last few months, I’m making steady progress with my mental and physical health, as well as my relationship with my loved ones. I have no hesitation in recommending PotentialMe OT services.”

  • transparent image

    Review From

    Timothy S.


    “When I first got my NDIS Plan, I had a lot of anxiety about managing my NDIS funding but ever since PotentialMe took over, I feel very comfortable and relaxed knowing that all my supports are paid accurately and on time and also feel great knowing how much funds I still have available at any time.”

  • transparent image

    Review From

    Janna M.


    “Gary is very professional and easy to deal with, he has taken the stress out of navigating around my NDIS Plan.”

  • transparent image

    Review From

    Melony D.


    “Gary is always available when I need him, he is very supportive, and I am confident that I am getting the right advice around my NDIS funding.”

  • transparent image

    Review From

    Kevin D.


    “One of the best things about PotentialMe OT is that they can fit around my schedule. Sarah would drive to my house for weekly sessions, and when that wasn’t possible, we would have our meetings on Zoom. This allowed me to prioritise my mental health without significantly impacting my busy life.”

  • transparent image

    Review From

    James R.


    “Ever since I joined PotentialMe, I am very impressed with how easy it is to get in touch, how quickly they respond and that they always have the information I need.”

  • transparent image

    Review From

    Michael A.


    “Sarah really took the time to understand exactly where I was coming from. She made me feel safe and heard and I always felt more confident after my sessions with her. She is always friendly, professional and I could tell that she really cared.”

For more information on how our services can benefit you or your loved one under the NDIS, contact us at PotentialMe. We are here to support you every step of the way.

Frequently Asked Questions

  • What does an NDIS support worker do?

    An NDIS support worker helps participants live more independently by providing practical and emotional assistance in line with their NDIS plan. This covers personal care, meal preparation, household tasks, transport, companionship, mental health support, and community participation. In Macleod, PotentialMe support workers are carefully recruited, trained, and matched to each participant based on individual needs, goals, and personality.

  • What support services does PotentialMe offer?

    Our support workers assist with personal care, meal preparation, household tasks, transport, companionship, mental health support, daily living skill development, and community participation. We also offer specialised mental health occupational therapy and plan management, giving participants access to a wide range of supports through one provider.

  • Can I choose my support worker?

    Yes. We consider your preferences, skills, and personality compatibility with every match. If things are not working as they should, we will find a better fit.

  • Is PotentialMe a registered NDIS provider?

    Yes, PotentialMe is a fully registered NDIS provider. Macleod participants can access our services through their NDIS funding, whether they are self-managing or plan-managed.

  • How do I get started with PotentialMe?

    Call us on 0401 253 681 or make an enquiry through our website. We will discuss your needs, goals, and preferences, then find the right support worker for you.

Get in touch with PotentialMe today. Our Macleod team is ready to help you work toward greater independence and a more manageable, fulfilling daily life.