NDIS Support Workers Eaglemont

Disability Support Workers

Your Partner in NDIS Support

Eaglemont is one of Melbourne's most distinctive suburbs, and PotentialMe is here to support NDIS participants who live in this community. We recruit and train our own support workers, then take the time to match each one carefully to the participant they will be working with. Skills, personality, and lived experience all factor into that process. The outcome is disability support you can rely on, from someone who is genuinely right for you.

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Compassionate Support

NDIS Mental Health Support Workers

Eaglemont's leafy streets and strong heritage character make it a particularly settled place to live. Yet even in a well-resourced, connected community, NDIS participants managing mental health conditions can find daily life challenging. Isolation can develop quietly. Routine tasks can become obstacles. The need for a trusted, consistent presence is very real.


PotentialMe's mental health support workers in Eaglemont are chosen for their warmth, their professional training, and their capacity to build genuine working relationships with participants. We work closely with your clinical team to deliver support that is flexible and consistent with your broader care framework. Our support workers are trained to assist participants with psychosocial disabilities, intellectual disabilities, acquired brain injuries, and Autism Spectrum Disorder.

Key Areas of Focus

How NDIS Support Workers Help

We shape our support around each participant's individual needs and goals. There is no one-size approach here.

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Administration 

We take care of scheduling, bill management, and daily organisation so participants can focus on living well rather than keeping up with paperwork.

A plate with a fork and spoon on it.

Meal Preparation

A support worker can help plan, prepare, and cook nutritious meals that suit your dietary needs and preferences.

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Household Tasks

We assist with light housekeeping, laundry, and maintaining a tidy, organised living environment that feels comfortable and manageable.

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Transport Support 

We provide safe and reliable transport to school, work, appointments, shopping, recreational events, and more.

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Companionship and Emotional Support

A support worker offers a friendly presence, genuine conversation, and consistent companionship to help you feel connected and valued. We are here to listen, support, and uplift you.

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Mental Health Support

We understand that mental health affects every part of daily life. Our support workers provide personalised, ongoing assistance to help participants manage and improve their well-being.

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Development of Daily Living and Life Skills

PotentialMe supports participants in building the skills and confidence that lead to a more independent, self-sustaining life.

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Social and Community Participation

We encourage and facilitate social and community engagement, helping participants build connections and a stronger sense of belonging in Eaglemont and beyond.

Our Eaglemont support workers assist participants in developing communication skills, practical strategies for daily life, and mastery of tasks like shopping, budgeting, cooking, and cleaning.

Areas We Service

Local NDIS Support

Our support workers are also active in suburbs close to Eaglemont, including Ivanhoe, Heidelberg Heights & West, Rosanna, and Bellfield. If you're nearby, we're likely already in your area.

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What Our Participants Say

In Their Own Words

  • transparent image

    Review From

    Michael A.


    “Sarah really took the time to understand exactly where I was coming from. She made me feel safe and heard and I always felt more confident after my sessions with her. She is always friendly, professional and I could tell that she really cared.”

  • transparent image

    Review From

    Rachel G


    “From the first time I met Sarah, I knew that I was never gonna go anywhere else for my therapy. Sarah took a truly holistic approach to my treatment and included things like physical health, my relationship with my family, and my work responsibilities into account when giving me advice. I’m not sure where I would be without her.”

  • transparent image

    Review From

    Ashley S.


    “When I met Sarah, I was in a really bad place. Now, after weekly sessions over the last few months, I’m making steady progress with my mental and physical health, as well as my relationship with my loved ones. I have no hesitation in recommending PotentialMe OT services.”

  • transparent image

    Review From

    Timothy S.


    “When I first got my NDIS Plan, I had a lot of anxiety about managing my NDIS funding but ever since PotentialMe took over, I feel very comfortable and relaxed knowing that all my supports are paid accurately and on time and also feel great knowing how much funds I still have available at any time.”

  • transparent image

    Review From

    Janna M.


    “Gary is very professional and easy to deal with, he has taken the stress out of navigating around my NDIS Plan.”

  • transparent image

    Review From

    Melony D.


    “Gary is always available when I need him, he is very supportive, and I am confident that I am getting the right advice around my NDIS funding.”

  • transparent image

    Review From

    Kevin D.


    “One of the best things about PotentialMe OT is that they can fit around my schedule. Sarah would drive to my house for weekly sessions, and when that wasn’t possible, we would have our meetings on Zoom. This allowed me to prioritise my mental health without significantly impacting my busy life.”

  • transparent image

    Review From

    James R.


    “Ever since I joined PotentialMe, I am very impressed with how easy it is to get in touch, how quickly they respond and that they always have the information I need.”

  • transparent image

    Review From

    Rachel G


    “From the first time I met Sarah, I knew that I was never gonna go anywhere else for my therapy. Sarah took a truly holistic approach to my treatment and included things like physical health, my relationship with my family, and my work responsibilities into account when giving me advice. I’m not sure where I would be without her.”

  • transparent image

    Review From

    Ashley S.


    “When I met Sarah, I was in a really bad place. Now, after weekly sessions over the last few months, I’m making steady progress with my mental and physical health, as well as my relationship with my loved ones. I have no hesitation in recommending PotentialMe OT services.”

  • transparent image

    Review From

    Timothy S.


    “When I first got my NDIS Plan, I had a lot of anxiety about managing my NDIS funding but ever since PotentialMe took over, I feel very comfortable and relaxed knowing that all my supports are paid accurately and on time and also feel great knowing how much funds I still have available at any time.”

  • transparent image

    Review From

    Janna M.


    “Gary is very professional and easy to deal with, he has taken the stress out of navigating around my NDIS Plan.”

  • transparent image

    Review From

    Melony D.


    “Gary is always available when I need him, he is very supportive, and I am confident that I am getting the right advice around my NDIS funding.”

  • transparent image

    Review From

    Kevin D.


    “One of the best things about PotentialMe OT is that they can fit around my schedule. Sarah would drive to my house for weekly sessions, and when that wasn’t possible, we would have our meetings on Zoom. This allowed me to prioritise my mental health without significantly impacting my busy life.”

  • transparent image

    Review From

    James R.


    “Ever since I joined PotentialMe, I am very impressed with how easy it is to get in touch, how quickly they respond and that they always have the information I need.”

  • transparent image

    Review From

    Michael A.


    “Sarah really took the time to understand exactly where I was coming from. She made me feel safe and heard and I always felt more confident after my sessions with her. She is always friendly, professional and I could tell that she really cared.”

For more information on how our services can benefit you or your loved one under the NDIS, get in touch with PotentialMe. We are here to support you every step of the way.

Frequently Asked Questions

  • What does an NDIS support worker do?

    An NDIS support worker provides practical and emotional assistance to help participants live more independently, in line with their NDIS plan. Support covers personal care, meal preparation, household tasks, transport, companionship, mental health support, and community participation. In Eaglemont, PotentialMe support workers are recruited, trained, and matched based on each participant's individual needs, goals, and personality.

  • What support services does PotentialMe offer?

    Our support workers assist with personal care, meal preparation, household tasks, transport, companionship, mental health support, daily living skill development, and community participation. We also provide specialised mental health occupational therapy and plan management, allowing participants to access multiple supports through a single trusted provider.

  • Can I choose my support worker?

    Yes. We take preferences, skills, and personality into account with every match we make. If the pairing is not right, we will work to find a better option.

  • Is PotentialMe a registered NDIS provider?

    Yes, PotentialMe is a fully registered NDIS provider. Services are accessible through your NDIS funding whether you are self-managing or plan-managed. Eaglemont participants are welcome to access our full range of supports.

  • How do I get started with PotentialMe?

    Call us on 0401 253 681 or make an enquiry through our website. We will discuss your needs and goals, then connect you with the right support worker.

Contact PotentialMe today and let us help you find the right support for your life in Eaglemont. We are committed to helping you build genuine independence and a better quality of daily life.