NDIS Support Workers Ivanhoe

Disability Support Workers

Your Partner in NDIS Support


Ivanhoe is a suburb with real character, and PotentialMe is proud to support NDIS participants who call it home. We go well beyond a simple placement process. Our support workers are recruited and trained in-house, then matched carefully to each participant based on their needs, goals, and personality. Quality and consistency are non-negotiable in everything we do.

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Compassionate Support

NDIS Mental Health Support Workers


Despite being a well-connected, community-rich suburb, Ivanhoe is not immune to the challenges that mental health conditions bring. Isolation, difficulty managing daily responsibilities, and the need for a trusted, consistent presence are real experiences for many participants here. PotentialMe's mental health support workers in Ivanhoe are selected precisely because they can fill that role with both skill and genuine care.


We work in close coordination with your clinical team, making sure the support we provide is flexible, consistent, and aligned with your overall goals. Our support workers are trained and passionate about assisting participants with psychosocial disabilities, intellectual disabilities, acquired brain injuries, and Autism Spectrum Disorder.

Key Areas of Focus

How NDIS Support Workers Help


Each participant we work with has different priorities. We take the time to understand yours before anything else.

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Administration 

Keeping up with appointments, bills, and daily schedules can be a lot. Our support workers handle the administrative side so you can focus on what matters.

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Meal Preparation

We help with meal planning, shopping, and cooking, making sure your nutritional needs are met in a way that suits your tastes and routine.

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Household Tasks

From laundry to light cleaning, we help maintain a living space that feels comfortable, organised, and genuinely yours.

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Transport Support 

Our support workers provide safe, reliable transport for appointments, work, education, shopping, and community activities.

Two people are sitting at a table talking to each other.

Companionship and Emotional Support

Feeling heard and connected matters enormously. Our support workers offer genuine companionship and steady emotional presence throughout your day.

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Mental Health Support

Our support workers are trained to assist with mental health challenges, providing compassionate, consistent support to help you navigate daily life.

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Development of Daily Living and Life Skills

Our support workers help participants build the practical skills that lead to real independence, from budgeting and cooking to managing routines and communicating effectively.

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Social and Community Participation

We help participants step into social and community life with confidence, encouraging connection and participation in the things that matter to them.

Our Ivanhoe support workers assist participants in developing communication skills and strategies for daily life. Practical tasks like shopping, cooking, budgeting, and cleaning are all part of the skill-building work we do together.

Areas We Service

Local NDIS Support


Our support workers are also active in suburbs close to Ivanhoe, including Eaglemont, Heidelberg Heights & West, Rosanna, and Bellfield. If you're nearby, we're likely already in your area.

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What Our Participants Say

In Their Own Words


  • transparent image

    Review From

    Michael A.


    “Sarah really took the time to understand exactly where I was coming from. She made me feel safe and heard and I always felt more confident after my sessions with her. She is always friendly, professional and I could tell that she really cared.”

  • transparent image

    Review From

    Rachel G


    “From the first time I met Sarah, I knew that I was never gonna go anywhere else for my therapy. Sarah took a truly holistic approach to my treatment and included things like physical health, my relationship with my family, and my work responsibilities into account when giving me advice. I’m not sure where I would be without her.”

  • transparent image

    Review From

    Ashley S.


    “When I met Sarah, I was in a really bad place. Now, after weekly sessions over the last few months, I’m making steady progress with my mental and physical health, as well as my relationship with my loved ones. I have no hesitation in recommending PotentialMe OT services.”

  • transparent image

    Review From

    Timothy S.


    “When I first got my NDIS Plan, I had a lot of anxiety about managing my NDIS funding but ever since PotentialMe took over, I feel very comfortable and relaxed knowing that all my supports are paid accurately and on time and also feel great knowing how much funds I still have available at any time.”

  • transparent image

    Review From

    Janna M.


    “Gary is very professional and easy to deal with, he has taken the stress out of navigating around my NDIS Plan.”

  • transparent image

    Review From

    Melony D.


    “Gary is always available when I need him, he is very supportive, and I am confident that I am getting the right advice around my NDIS funding.”

  • transparent image

    Review From

    Kevin D.


    “One of the best things about PotentialMe OT is that they can fit around my schedule. Sarah would drive to my house for weekly sessions, and when that wasn’t possible, we would have our meetings on Zoom. This allowed me to prioritise my mental health without significantly impacting my busy life.”

  • transparent image

    Review From

    James R.


    “Ever since I joined PotentialMe, I am very impressed with how easy it is to get in touch, how quickly they respond and that they always have the information I need.”

  • transparent image

    Review From

    Rachel G


    “From the first time I met Sarah, I knew that I was never gonna go anywhere else for my therapy. Sarah took a truly holistic approach to my treatment and included things like physical health, my relationship with my family, and my work responsibilities into account when giving me advice. I’m not sure where I would be without her.”

  • transparent image

    Review From

    Ashley S.


    “When I met Sarah, I was in a really bad place. Now, after weekly sessions over the last few months, I’m making steady progress with my mental and physical health, as well as my relationship with my loved ones. I have no hesitation in recommending PotentialMe OT services.”

  • transparent image

    Review From

    Timothy S.


    “When I first got my NDIS Plan, I had a lot of anxiety about managing my NDIS funding but ever since PotentialMe took over, I feel very comfortable and relaxed knowing that all my supports are paid accurately and on time and also feel great knowing how much funds I still have available at any time.”

  • transparent image

    Review From

    Janna M.


    “Gary is very professional and easy to deal with, he has taken the stress out of navigating around my NDIS Plan.”

  • transparent image

    Review From

    Melony D.


    “Gary is always available when I need him, he is very supportive, and I am confident that I am getting the right advice around my NDIS funding.”

  • transparent image

    Review From

    Kevin D.


    “One of the best things about PotentialMe OT is that they can fit around my schedule. Sarah would drive to my house for weekly sessions, and when that wasn’t possible, we would have our meetings on Zoom. This allowed me to prioritise my mental health without significantly impacting my busy life.”

  • transparent image

    Review From

    James R.


    “Ever since I joined PotentialMe, I am very impressed with how easy it is to get in touch, how quickly they respond and that they always have the information I need.”

  • transparent image

    Review From

    Michael A.


    “Sarah really took the time to understand exactly where I was coming from. She made me feel safe and heard and I always felt more confident after my sessions with her. She is always friendly, professional and I could tell that she really cared.”

For more information on how our services can benefit you or your loved one under the NDIS, contact us at PotentialMe. We are here to support you every step of the way.

Frequently Asked Questions

  • What does an NDIS support worker do?

    An NDIS support worker helps participants live more independently by providing practical and emotional assistance in line with their NDIS plan. This covers personal care, meal preparation, household tasks, transport, companionship, mental health support, and community participation. At PotentialMe, we recruit, train, and carefully match our support workers to participants in Ivanhoe based on individual needs, goals, and preferences.

  • What support services does PotentialMe offer?

    Our support workers cover personal care, meal preparation, household tasks, transport, companionship, mental health support, daily living skill development, and community participation. We also provide specialised mental health occupational therapy and plan management, so participants can access a broad range of supports through one trusted provider.

  • Can I choose my support worker?

    Yes. We consider preferences, skills, and personality when making every match. If the pairing isn't the right fit, we will find a better option without any fuss.

  • Is PotentialMe a registered NDIS provider?

    Yes, PotentialMe is a fully registered NDIS provider. Whether you are self-managing or plan-managed, your NDIS funding can be used to access our services. Our Ivanhoe participants can expect the same standard of care as everyone we support across Melbourne.

  • How do I get started with PotentialMe?

    Call us on 0401 253 681 or make an enquiry through our website. We will take the time to understand your needs and goals, then connect you with the right support worker.

Get in touch with PotentialMe today. Our Ivanhoe team is ready to help you build the independence and confidence you deserve.