NDIS Support Workers Viewbank

Disability Support Workers

Your Partner in NDIS Support


PotentialMe provides NDIS support workers to participants across Viewbank, giving you access to reliable, compassionate disability support close to home. We handle the recruitment, training, and matching process ourselves, which means when a support worker comes to you, they are properly prepared and genuinely suited to the work. Our goal is to help you live more independently, with support that actually fits your life.

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Compassionate Support

NDIS Mental Health Support Workers


Viewbank is a family-friendly, well-settled suburb on Melbourne's northeastern fringe. For NDIS participants managing mental health conditions, the sense of stability that comes with living in a familiar community is valuable. PotentialMe's mental health support workers in Viewbank are here to build on that stability, helping participants manage daily life with greater confidence and less stress.


We recognise that mental health challenges often bring isolation and difficulty with routine tasks. A support worker who genuinely understands that experience, and who shows up consistently, can change the shape of someone's day significantly. We work in step with your clinical team to make sure our support is aligned with your broader care goals. Our workers are trained to assist participants with psychosocial disabilities, intellectual disabilities, acquired brain injuries, and Autism Spectrum Disorder.

Key Areas of Focus

How NDIS Support Workers Help


We do not apply a standard template to every participant. Your needs, preferences, and goals shape the support you receive.

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Administration 

From scheduling appointments to managing household bills and keeping your week organised, we handle the admin so you do not have to.

A plate with a fork and spoon on it.

Meal Preparation

Our support workers assist with planning and preparing meals that suit your dietary requirements, keeping things balanced and enjoyable.

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Household Tasks

A tidy, well-maintained home makes daily life easier. We assist with housekeeping, laundry, and general upkeep.

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Transport Support 

Our support workers provide safe, reliable transport for appointments, education, work, shopping, and recreational activities.

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Companionship and Emotional Support

Feeling heard and supported matters. Our workers provide consistent companionship and a calm, steady emotional presence throughout your day.

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Mental Health Support

Our support workers are trained to assist with mental health challenges, offering compassionate, consistent care to help you navigate daily life.

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Development of Daily Living and Life Skills

Our support workers help participants develop the practical life skills that build lasting independence, from managing routines to communicating effectively.

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Social and Community Participation

We help participants engage with their community confidently, building social connections and a stronger sense of belonging.

Our Viewbank support workers help participants develop communication skills and practical strategies across shopping, budgeting, cooking, and cleaning. Every task we work on together is a step toward greater independence.

Areas We Service

Local NDIS Support


Our support workers are also active in suburbs close to Viewbank, including Rosanna, Yallambie, Macleod, and Banyule. If you're nearby, we're likely already in your area.

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What Our Participants Say

In Their Own Words


  • transparent image

    Review From

    Michael A.


    “Sarah really took the time to understand exactly where I was coming from. She made me feel safe and heard and I always felt more confident after my sessions with her. She is always friendly, professional and I could tell that she really cared.”

  • transparent image

    Review From

    Rachel G


    “From the first time I met Sarah, I knew that I was never gonna go anywhere else for my therapy. Sarah took a truly holistic approach to my treatment and included things like physical health, my relationship with my family, and my work responsibilities into account when giving me advice. I’m not sure where I would be without her.”

  • transparent image

    Review From

    Ashley S.


    “When I met Sarah, I was in a really bad place. Now, after weekly sessions over the last few months, I’m making steady progress with my mental and physical health, as well as my relationship with my loved ones. I have no hesitation in recommending PotentialMe OT services.”

  • transparent image

    Review From

    Timothy S.


    “When I first got my NDIS Plan, I had a lot of anxiety about managing my NDIS funding but ever since PotentialMe took over, I feel very comfortable and relaxed knowing that all my supports are paid accurately and on time and also feel great knowing how much funds I still have available at any time.”

  • transparent image

    Review From

    Janna M.


    “Gary is very professional and easy to deal with, he has taken the stress out of navigating around my NDIS Plan.”

  • transparent image

    Review From

    Melony D.


    “Gary is always available when I need him, he is very supportive, and I am confident that I am getting the right advice around my NDIS funding.”

  • transparent image

    Review From

    Kevin D.


    “One of the best things about PotentialMe OT is that they can fit around my schedule. Sarah would drive to my house for weekly sessions, and when that wasn’t possible, we would have our meetings on Zoom. This allowed me to prioritise my mental health without significantly impacting my busy life.”

  • transparent image

    Review From

    James R.


    “Ever since I joined PotentialMe, I am very impressed with how easy it is to get in touch, how quickly they respond and that they always have the information I need.”

  • transparent image

    Review From

    Rachel G


    “From the first time I met Sarah, I knew that I was never gonna go anywhere else for my therapy. Sarah took a truly holistic approach to my treatment and included things like physical health, my relationship with my family, and my work responsibilities into account when giving me advice. I’m not sure where I would be without her.”

  • transparent image

    Review From

    Ashley S.


    “When I met Sarah, I was in a really bad place. Now, after weekly sessions over the last few months, I’m making steady progress with my mental and physical health, as well as my relationship with my loved ones. I have no hesitation in recommending PotentialMe OT services.”

  • transparent image

    Review From

    Timothy S.


    “When I first got my NDIS Plan, I had a lot of anxiety about managing my NDIS funding but ever since PotentialMe took over, I feel very comfortable and relaxed knowing that all my supports are paid accurately and on time and also feel great knowing how much funds I still have available at any time.”

  • transparent image

    Review From

    Janna M.


    “Gary is very professional and easy to deal with, he has taken the stress out of navigating around my NDIS Plan.”

  • transparent image

    Review From

    Melony D.


    “Gary is always available when I need him, he is very supportive, and I am confident that I am getting the right advice around my NDIS funding.”

  • transparent image

    Review From

    Kevin D.


    “One of the best things about PotentialMe OT is that they can fit around my schedule. Sarah would drive to my house for weekly sessions, and when that wasn’t possible, we would have our meetings on Zoom. This allowed me to prioritise my mental health without significantly impacting my busy life.”

  • transparent image

    Review From

    James R.


    “Ever since I joined PotentialMe, I am very impressed with how easy it is to get in touch, how quickly they respond and that they always have the information I need.”

  • transparent image

    Review From

    Michael A.


    “Sarah really took the time to understand exactly where I was coming from. She made me feel safe and heard and I always felt more confident after my sessions with her. She is always friendly, professional and I could tell that she really cared.”

For more information on how our services can benefit you or your loved one under the NDIS, get in touch with PotentialMe. We are here to support you every step of the way.

Frequently Asked Questions

  • What does an NDIS support worker do?

    An NDIS support worker assists participants in living more independently by providing practical and emotional support in line with their NDIS plan. This can include personal care, meal preparation, household tasks, transport, companionship, mental health support, and community participation. At PotentialMe, we recruit, train, and carefully match our support workers to participants in Viewbank based on their individual needs and goals.

  • What support services does PotentialMe offer?

    Our support workers cover personal care, meal preparation, household tasks, transport, companionship, mental health support, daily living skill development, and community participation. We also provide specialised mental health occupational therapy and plan management, so participants can access multiple supports through a single trusted provider.

  • Can I choose my support worker?

    Yes. We factor in your preferences, the worker's skills, and personality compatibility when making every match. If something is not working, we will find a better fit.

  • Is PotentialMe a registered NDIS provider?

    Yes, PotentialMe is a fully registered NDIS provider. Viewbank participants can access our services through their NDIS funding, whether they are self-managing or plan-managed.

  • How do I get started with PotentialMe?

    Call us on 0401 253 681 or make an enquiry through our website. We will walk you through your options and match you with the right support worker for your situation.

Talk to PotentialMe today and find out how we can support your goals in Viewbank. Greater independence and a better quality of daily life are well within reach.