NDIS Support Workers Banyule

Disability Support Workers

Your Partner in NDIS Support


PotentialMe supports NDIS participants across Banyule with dedicated, compassionate disability support. We recruit and train our own support workers, then match them to participants based on a careful assessment of your needs, your goals, and your personality. There is no guesswork involved. We take the time to get it right so you receive support that is genuinely consistent and genuinely helpful.

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Compassionate Support

NDIS Mental Health Support Workers


Banyule encompasses a range of residential communities in Melbourne's northeast, and PotentialMe is active across the area. Our mental health support workers bring a clear understanding of the challenges that come with psychosocial and mental health conditions. Daily life with these conditions can be unpredictable. Isolation and difficulty managing responsibilities are common experiences, and they deserve a considered, caring response.


Our support workers are more than capable hands. They are trained professionals who know how to build trust with participants and create a stable, supportive presence in their daily lives. We operate in close alignment with your clinical team to make sure every aspect of the support we provide fits within your broader care plan. Our workers are trained to assist participants with psychosocial disabilities, intellectual disabilities, acquired brain injuries, and Autism Spectrum Disorder.

Key Areas of Focus

How NDIS Support Workers Help


Every participant brings a unique set of needs and goals. We build our support around yours.

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Administration 

From booking appointments to managing household bills and keeping your schedule on track, we handle the admin so you don't have to.

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Meal Preparation

Our support workers assist with meal planning, grocery shopping, and cooking to keep your dietary needs met in a way that works for you.

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Household Tasks

From laundry to light cleaning, we help maintain a living environment that feels orderly, comfortable, and manageable.

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Transport Support 

Our support workers provide safe, reliable transport for appointments, education, work, shopping, and recreational activities.

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Companionship and Emotional Support

Connection makes a significant difference. Our support workers offer genuine companionship and steady emotional presence throughout your day.

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Mental Health Support

Our support workers are trained to assist with mental health challenges, providing consistent, compassionate care to help you navigate daily life.

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Development of Daily Living and Life Skills

Our support workers help participants develop practical life skills, from budgeting and cooking to managing daily routines and communicating effectively.

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Social and Community Participation

We help participants step into community life with confidence, supporting engagement in activities and events that matter to them.

Our Banyule support workers help participants develop communication strategies and build practical independence across shopping, budgeting, cooking, and cleaning. Each skill developed is a step toward a more self-sufficient daily life.

Areas We Service

Local NDIS Support


Our support workers are also active in suburbs close to Banyule, including Heidelberg Heights & West, Bellfield, Macleod, and Viewbank. If you're nearby, we're likely already in your area.

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What Our Participants Say

In Their Own Words


  • transparent image

    Review From

    Michael A.


    “Sarah really took the time to understand exactly where I was coming from. She made me feel safe and heard and I always felt more confident after my sessions with her. She is always friendly, professional and I could tell that she really cared.”

  • transparent image

    Review From

    Rachel G


    “From the first time I met Sarah, I knew that I was never gonna go anywhere else for my therapy. Sarah took a truly holistic approach to my treatment and included things like physical health, my relationship with my family, and my work responsibilities into account when giving me advice. I’m not sure where I would be without her.”

  • transparent image

    Review From

    Ashley S.


    “When I met Sarah, I was in a really bad place. Now, after weekly sessions over the last few months, I’m making steady progress with my mental and physical health, as well as my relationship with my loved ones. I have no hesitation in recommending PotentialMe OT services.”

  • transparent image

    Review From

    Timothy S.


    “When I first got my NDIS Plan, I had a lot of anxiety about managing my NDIS funding but ever since PotentialMe took over, I feel very comfortable and relaxed knowing that all my supports are paid accurately and on time and also feel great knowing how much funds I still have available at any time.”

  • transparent image

    Review From

    Janna M.


    “Gary is very professional and easy to deal with, he has taken the stress out of navigating around my NDIS Plan.”

  • transparent image

    Review From

    Melony D.


    “Gary is always available when I need him, he is very supportive, and I am confident that I am getting the right advice around my NDIS funding.”

  • transparent image

    Review From

    Kevin D.


    “One of the best things about PotentialMe OT is that they can fit around my schedule. Sarah would drive to my house for weekly sessions, and when that wasn’t possible, we would have our meetings on Zoom. This allowed me to prioritise my mental health without significantly impacting my busy life.”

  • transparent image

    Review From

    James R.


    “Ever since I joined PotentialMe, I am very impressed with how easy it is to get in touch, how quickly they respond and that they always have the information I need.”

  • transparent image

    Review From

    Rachel G


    “From the first time I met Sarah, I knew that I was never gonna go anywhere else for my therapy. Sarah took a truly holistic approach to my treatment and included things like physical health, my relationship with my family, and my work responsibilities into account when giving me advice. I’m not sure where I would be without her.”

  • transparent image

    Review From

    Ashley S.


    “When I met Sarah, I was in a really bad place. Now, after weekly sessions over the last few months, I’m making steady progress with my mental and physical health, as well as my relationship with my loved ones. I have no hesitation in recommending PotentialMe OT services.”

  • transparent image

    Review From

    Timothy S.


    “When I first got my NDIS Plan, I had a lot of anxiety about managing my NDIS funding but ever since PotentialMe took over, I feel very comfortable and relaxed knowing that all my supports are paid accurately and on time and also feel great knowing how much funds I still have available at any time.”

  • transparent image

    Review From

    Janna M.


    “Gary is very professional and easy to deal with, he has taken the stress out of navigating around my NDIS Plan.”

  • transparent image

    Review From

    Melony D.


    “Gary is always available when I need him, he is very supportive, and I am confident that I am getting the right advice around my NDIS funding.”

  • transparent image

    Review From

    Kevin D.


    “One of the best things about PotentialMe OT is that they can fit around my schedule. Sarah would drive to my house for weekly sessions, and when that wasn’t possible, we would have our meetings on Zoom. This allowed me to prioritise my mental health without significantly impacting my busy life.”

  • transparent image

    Review From

    James R.


    “Ever since I joined PotentialMe, I am very impressed with how easy it is to get in touch, how quickly they respond and that they always have the information I need.”

  • transparent image

    Review From

    Michael A.


    “Sarah really took the time to understand exactly where I was coming from. She made me feel safe and heard and I always felt more confident after my sessions with her. She is always friendly, professional and I could tell that she really cared.”

For more information on how our services can benefit you or your loved one under the NDIS, contact us at PotentialMe. We are here to support you every step of the way.

Frequently Asked Questions

  • What does an NDIS support worker do?

    An NDIS support worker provides practical and emotional assistance to help participants live more independently, in line with their NDIS plan. Support can include personal care, meal preparation, household tasks, transport, companionship, mental health support, and community participation. At PotentialMe, our Banyule support workers are carefully recruited, trained, and matched to participants based on their individual needs, goals, and preferences.

  • What support services does PotentialMe offer?

    Our support workers assist with personal care, meal preparation, household tasks, transport, companionship, mental health support, daily living skill development, and community participation. We also provide specialised mental health occupational therapy and plan management, so participants across Banyule can access a broad range of supports through one trusted provider.

  • Can I choose my support worker?

    Yes. We match participants based on preferences, skills, and personality. If the match does not feel right, we will find a more suitable option without delay.

  • Is PotentialMe a registered NDIS provider?

    Yes, PotentialMe is a fully registered NDIS provider. Services are available through your NDIS funding whether you are self-managing or plan-managed.

  • How do I get started with PotentialMe?

    Call us on 0401 253 681 or submit an enquiry through our website. We will talk through what you need and match you with the right support worker for your situation.

Reach out to PotentialMe today and find out how we can support you in Banyule. Together, we can work toward greater independence and a more fulfilling daily life.